Office Assistant-Academic Success Center

Position Information Position Title Office Assistant-Academic Success Center Posting Category Part-Time Staff Starting Hourly Rate Range $17.04-$22.16 Faculty Position (if applicable) About Harford Community College Harford Community College (HCC) has been a vital part of Harford County since 1957. As a mid-sized, comprehensive institution, we’re committed to delivering high-quality education and cultural enrichment to our community. Our mission is to provide relevant, accessible education and training that connects individuals to opportunities in an ever-evolving world. As an Achieving the Dream institution, HCC is part of a national network dedicated to enhancing student success in community colleges. To learn more about our vision and values, visit our website ( . Affirmative Action and Equal Employment Opportunity Statement Harford Community College is committed to the principles of Affineative Action and Equal Employment Opportunity. It is the policy of Harford Community College not to discriminate against applicants on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law with regard to any employment practices. HCC is an EEO and ADA/ADAA employer, including disability and protected veteran status. Benefits Eligible to earn paid Sick and Safe leave. Required participation in Maryland State Retirement Pension. Eligible to participate in two optional retirement plans (403b & 457b). Job Description The Office Assistant provides high-level administrative and clerical support for the Academic Success Center. This role serves as the first point of contact for students, faculty, staff, and visitors, ensuring excellent customer service through in-person, phone, and email interactions. The Office Assistant supports a wide range of office functions, including finance, student services, and daily operations, to ensure the Academic Success Center operates efficiently. The role also contributes to a welcoming, inclusive, and supportive environment by providing compassionate, student-centered service and helping students and colleagues navigate questions and concerns with professionalism and care. Duties include Preparing, proofreading, and distributing a variety of documents and correspondence Performing data entry, maintaining databases, and running reports Establishing and organizing files and records Assisting with finance processes such as purchase requisitions, invoice processing, budget tracking, maintaining financial logs, monitoring office expenditures, and preparing budget summaries Scheduling appointments and meetings, arranging rooms and technology needs Greeting and directing visitors, responding to inquiries, and providing general information Collaborating with the Office of Communications to ensure bulletin boards, digital signage, and other outreach materials are current and appropriately distributed Reporting building and technology issues to the building manager or IT Assisting with event logistics for workshops, trainings, and events Supporting continuous improvement of office systems and workflows Performing other duties as assigned. Employees of Harford Community College, including instructors for online and virtual courses, must be residents of Maryland or the contiguous states of Delaware, Pennsylvania, Virginia, West Virginia, or the District of Columbia; non-residents are expected to relocate to meet this requirement. Required Education A high school diploma or GED Required Experience At least two (2) years of experience working in an administrative and or office support role. Required Knowledge, Skills, & Abilities Proficiency in a Windows-based environment, including Microsoft Office 365 (Outlook, Word, PowerPoint) and intermediate Excel skills (e.g., data filtering, and basic analysis) Experience with electronic document and signature platforms, such as Adobe Sign Strong front-line customer service skills with the ability to respond professionally to in-person, phone, and email inquiries. Demonstrated ability to work effectively with diverse student populations. Excellent verbal and written communication skills, with the ability to clearly explain processes and requirements to students, families, faculty, and staff. Demonstrated ability to interact with students and visitors with empathy, professionalism, and emotional composure, particularly when assisting individuals who may be frustrated, anxious, or experiencing academic challenges. Strong organizational skills with the ability to provide administrative support, manage competing priorities, and assist with event planning and coordination. Attention to detail and problem-solving skills to support finance processes, recordkeeping, and workflow improvement. Ability to collaborate with Communications, Finance, and other campus partners to ensure consistent and effective operations. Preferred Qualifications Experience using Banner or other Student Information System or large database; and experience with Argos or other reporting program are preferred. Hours per Week 20 General Weekly Work Schedule 20 hours per week – must be available 5 days per week (Monday through Friday); final work schedule to be determined by the supervisor. Posting Detail Information Posting Number

2026-037PTS

Number of Vacancies 1 Open Date Close Date 08/16/2026 Open Until Filled No Supplemental Questions Are you currently a resident of Maryland or the contiguous states of Delaware, Pennsylvania, Virginia, West Virginia or the District of Columbia, OR are you willing to relocate? Yes No How many years of experience do you have in an administrative and/or office support role? Less than 2 years of experience 2 years of experience 3-4 years of experience 5 or more years of experience Do you have any experience using Banner or other Student Information Systems? Yes No Do you have experience utilizing Adobe Sign for managing documents and coordinating signature approval workflows? Yes No Documents Needed to Apply Required Documents Resume Cover Letter Optional Documents Transcript #J-18808-Ljbffr Harford Community College