Operations Support Assistant

Operations Support Assistant

We are Proud to be SJE!

At SJE, we are more than a company — we are a family of brands with a shared vision and mission to provide industry-leading, innovative, and reliable control and monitoring solutions that improve efficiencies, protect the environment, and deliver dependable solutions to our valued customers. We are looking for an Operations Support Assistant to support our Primex brand. This role will work out of our Vacaville, CA location.

Our Primex brand is a leading provider of control solutions for the municipal and wastewater industries, offering pump control panels, full-featured web-hosted SCADA solutions, and highly complex system integration projects.

The job:

As our Operations Support Assistant, you will help keep Engineering, Operations, and Scheduling activities moving efficiently by coordinating projects, maintaining documentation, supporting customers, and preparing reports and operational updates. You will prepare and maintain weekly and monthly status reports, track production releases, shipments, cancellations, projects, and key operational metrics, and help ensure information within the ERP system remains accurate and up to date. You will also support customer communication related to project status, expediting, documentation, and scheduling needs.

You will assist with engineering documentation, including O&M and as-built packages, project tracking, cutsheet maintenance, and project closeout. In addition, you will support continuous improvement and LEAN initiatives, identify opportunities to improve operational processes, and assist with production, inventory, material coordination, and other cross-functional needs as required.

The skills, education, and experience you need:

To succeed in this role, you must have:

• Strong attention to detail and accuracy with data entry, reporting, and documentation
• Ability to organize, prioritize, and manage multiple tasks and projects at the same time
• Strong written and verbal communication skills
• Ability to work effectively with customers and cross-functional internal teams
• Experience working with ERP systems or similar business software
• Ability to analyze information, identify issues, and support process improvements
• Proficiency with Microsoft Office tools, especially Excel, Outlook, and Teams
• A proactive, self-directed work style with the ability to work independently and provide support where needed
• Ability to thrive in a fast-paced, changing work environment

Previous experience in operations support, engineering support, production, scheduling, inventory, customer service, or administrative coordination is preferred.

Answering your questions:

• What are the hours? Monday – Friday 7:30 am – 4:30 pm.
• What is your Paid Time Off and holiday policy? Up to 120 hours of Paid Time Off in your first year plus 8 paid holidays.
• What is the starting wage? The starting wage for this position is between $25.00 and $28.00 per hour depending on experience.
• What benefits do you offer? We offer a robust benefits package including health, life, short-term and long-term disability insurance as well as dental and vision programs you need to take care of your family, along with other benefit options. Check out our full benefits package!
• What is my commute? Plug this address into Google Maps: 859 Cotting Ct. Ste G, Vacaville, CA 95688.

We will answer more of your questions during the first interview. Expect to hear about the next steps if you meet the job requirements.

Why Work With Us At SJE, we believe in empowering our employees to grow professionally while making a real impact. We offer competitive pay, excellent benefits, and a collaborative culture that encourages creativity and problem-solving. Join us and become a part of something bigger. Join a company where you're not just working—you're building a legacy!