Shipping Supervisor (Retail Compliance)

Location 4255 Patriot Drive,Suite 300,Grapevine, TX, 76051,United States Base Pay $23.00 - $27.00 / Hour Employee Type Exempt Contact Information Phone View phone number on click.appcast.io Description Productiv is a high-performance third-party logistics (3PL) company specializing in kitting, assembly, and omnichannel fulfillment for some of the biggest consumer brands in the country. Nine of every ten of our clients are billion-dollar brands. We move 30 million+ kits a year. We run 14 operations nationwide, with our Dallas–Fort Worth campus serving as one of our flagship hubs — and we're growing fast. Learn more at We are seeking a Shipping Compliance Supervisor at our Grapevine DFW location to lead outbound accuracy and ensure every shipment meets strict customer and retailer requirements before leaving the facility. This role offers hands‑on leadership in a fast‑paced environment, direct impact on preventing costly chargebacks, and the opportunity to build strong, compliant shipping processes within a growing operation. Internal Job Title Shipping Supervisor Retail Compliance Responsibilities Ensure all outbound shipments meet customer and retailer compliance requirements before leaving the facility. Verify that carton labels, pallet labels, shipping labels, and pallet tags are accurate, legible, scannable, and applied in the required format. Confirm label placement meets customer and retailer requirements, including correct carton side, pallet side, height, orientation, and visibility. Verify pallet configuration requirements, including pallet height, pallet type, stacking pattern, overhang, stretch wrap quality, and load stability. Ensure pallet tags, placards, and other required shipment identifiers are placed according to customer or retailer routing guide requirements. Review customer‑specific routing guides, vendor compliance manuals, and shipping instructions to ensure shipments are prepared correctly. Confirm required documents, including BOLs, packing lists, shipping labels, ASN‑related paperwork, and customer‑specific forms, are complete and accurate. Support the prevention of retail chargebacks by identifying and correcting labeling, palletization, routing, documentation, and loading issues before shipment. Conduct pre‑shipment compliance checks and elevate any non‑compliance risks to the Shipping Manager, Quality, or Operations leadership. Train shipping team members on customer‑specific labeling, palletizing, loading, documentation, and retail compliance requirements. Maintain awareness of customer and retailer requirement changes and help update shipping procedures or work instructions as needed. Additional KPIs Retail compliance accuracy Labeling and pallet tag accuracy Pallet configuration accuracy Documentation and routing guide compliance Qualifications Knowledge of retail compliance requirements, customer routing guides, labeling standards, palletization rules, and shipment documentation preferred. Ability to read and follow customer‑specific shipping instructions, vendor manuals, and routing guide requirements. Strong attention to detail in verifying labels, pallet tags, pallet height, pallet condition, documentation, and load quality. Schedule & Benefits Monday-Friday 6am-3pm Competitive salary: $23-27 per hour , based on experience Health, dental, and vision insurance 401(k) with company match Paid time off (PTO) and holidays Real career growth — we promote from within and we mean it Direct access to decision‑makers — no corporate ladder to climb just to get an answer A team that solves problems together at a company that's actually growing #J-18808-Ljbffr