Warehouse Supervisor

Job Description

Job Description

Warehouse Supervisor

Location: Grapevine, TX
Status: Full-Time, Exempt (FLSA)
Reports To: Operations Manager
Schedule: Tuesday - Saturday, 8:30 AM - 5:30 PM
(Additional hours may be required based on business needs.)

Position Summary

Our Client is seeking an experienced Warehouse Supervisor to oversee daily warehouse and air freight operations while ensuring regulatory compliance, workplace safety, and exceptional service delivery. This leadership role is responsible for supervising warehouse personnel, managing facility operations, and partnering with leadership to drive operational efficiency, customer satisfaction, and continuous improvement.

The Warehouse Supervisor will ensure all cargo handling, screening, and warehouse processes meet regulatory and company standards while exercising independent judgment to resolve operational challenges and maintain service excellence.

Key ResponsibilitiesOperational Leadership

• Oversee daily warehouse and air freight operations to ensure accuracy, productivity, and service quality.

• Coordinate with airlines, freight forwarders, vendors, and internal departments to ensure timely movement of freight.

• Optimize warehouse layouts, floor plans, and storage configurations to support efficient workflows.

• Identify opportunities to improve cargo utilization and operational efficiency.

• Exercise independent judgment in managing operational processes and resolving service-related issues.

Regulatory Compliance & Safety

• Ensure all cargo screening procedures comply with TSA and company standards.

• Maintain compliance with OSHA regulations and workplace safety policies.

• Conduct routine warehouse inspections to identify safety concerns and operational improvement opportunities.

• Maintain a clean, organized, and safe working environment.

• Implement corrective actions to address compliance and operational risks.

Team Leadership & Workforce Management

• Lead and direct warehouse personnel to ensure efficient daily operations.

• Manage employee scheduling, time-off requests, performance management, and other workforce-related activities.

• Develop and mentor team members while fostering a culture of accountability, safety, and operational excellence.

• Conduct regular safety meetings and operational training sessions.

Facility & Equipment Management

• Coordinate preventive and corrective maintenance for warehouse equipment and infrastructure.

• Monitor operational performance and respond proactively to equipment or facility-related issues.

• Manage relationships with third-party vendors supporting facility operations.

• Recommend and implement process improvements to enhance operational effectiveness.

Problem Solving & Decision Making

• Resolve operational, compliance, and service-related issues through effective decision-making.

• Prioritize workloads and allocate resources to ensure operational continuity.

• Support process improvement initiatives that enhance productivity and efficiency.

Customer Service & Business Support

• Support onboarding of new customers by establishing operational procedures, service expectations, and performance standards.

• Assist in expanding warehouse operations through proactive customer engagement.

• Ensure readiness to support new business opportunities and customer requirements.

• Analyze operational performance and implement improvements that support efficiency, profitability, and customer satisfaction.

Qualifications

• Minimum 5 years of experience in warehouse, logistics, freight, or air cargo operations.

• Previous leadership or supervisory experience required.

• Strong knowledge of TSA regulations, OSHA standards, warehouse safety practices, and compliance requirements.

• Proven ability to lead teams, manage performance, and promote a positive work environment.

• Excellent communication, organizational, and problem-solving skills.

• Ability to manage multiple priorities in a fast-paced operational environment.

• Experience using Warehouse Management Systems (WMS), Microsoft Office, and operational reporting tools.

• Ability to obtain forklift certification (training provided).

Physical Requirements

• Ability to stand, walk, bend, lift, and move freight throughout the workday.

• Ability to lift up to 50 pounds as needed.

• Comfortable working in a fast-paced warehouse environment.

• Ability to perform frequent physical activities related to cargo handling and warehouse operations.

• Reasonable accommodations will be provided in accordance with ADA requirements.

Desired Competencies

• Leadership and Team Development

• Integrity and Accountability

• Results-Oriented Mindset

• Effective Communication Skills

• Problem-Solving Ability

• Customer-Focused Approach

• Sense of Urgency

• Team Collaboration

• Respect for Others

• Continuous Improvement Mindset

Company Description

W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.

We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.

Our Services
W3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.

We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.

We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.

Our Expertise
W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.

As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.

Company Description

W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.\r\n\r\nWe’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.\r\n\r\nOur Services\r\nW3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.\r\n\r\nWe specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.\r\n\r\nWe are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.\r\n\r\nOur Expertise\r\nW3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.\r\n\r\nAs a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.