Desktop Technician

Desktop TechnicianImmediate need for a talented Desktop Technician. This is a 06+months contract opportunity with long-term potential and is located in Owing Mills, MD (Onsite).Key Responsibilities:Image, configure, reimage, and prepare laptops, virtual machines, and desktops according to firm standardsPerform detailed QA checks to validate Microsoft 365 applications, drivers, network connectivity, BitLocker, Zscaler, OneDrive, security agents, and overall device readinessPrepare and deploy devices for new hires, hardware refreshes, emergency replacements, and large-scale rollout initiativesManage assigned device-configuration tasks and maintain accurate asset, status, ownership, and work-note recordsCoordinate device handoffs and issue resolution with Asset Management, Desktop Support, workstation engineering, remote build technicians, and onsite support teamsInstall standard and specialized software, confirm associate requirements, and support VDI, Windows 365, Windows upgrades, and other deployment initiativesKey Requirements and Technology Experience:Local to Owings Mills, MD and able to go fully onsiteFinancial or Banking experience is highly preferredX+ years of experience in desktop support or related fieldTechnical proficiency in Windows 11 installation, imaging, configuration, validation, and troubleshootingExperience with enterprise deployment and endpoint-management tools such as Intune, Autopilot, SCCM, and Company PortalWorking knowledge of Microsoft 365, OneDrive, BitLocker, Zscaler, device drivers, wired and wireless connectivity, and endpoint security agentsAbility to troubleshoot failed builds, software installations, certificates, remote access, virtual endpoints, and hardware-related configuration issues.Client experienceFamiliarity with Intune, Autopilot, SCCM, or similarExcel experience and large-scale rollout participationAbility to lift up to 50 poundsOur client is a leading Financial Industry, and we are currently interviewing to fill this and other similar contract positions.