Benefits Specialist

The Benefit Distribution Center is looking for a highly motivated, energetic and positive individual. We work in a fast-paced, ever-changing environment where claim information must be processed quickly, accurately and efficiently. Responsibilities include but are not limited to: Pursue the most effective means of investigating claims by applying problem-solving skills to identify appropriate claims approaches and utilizing available resources to reach claim decisions. Monitor the course of the investigation, advising all interested parties of the status during the claim process. Evaluate investigation results and authorize payments and summarize, when necessary, to substantiate reason for payment or denial of claim. Prepare a detailed explanation in the event of claim denial. Review the claim file to ensure that necessary information and documents are completed, accurate and enclosed. Manage a high volume of claims while maintaining established turnaround performance guarantees. Assist with the handling of unit telephone calls and provide information regarding claim status, policy provisions and exclusions. Qualifications: Knowledge of living benefits claim processing. Excellent attention to detail. Strong analytical skills. Strong written and verbal communication skills. Good organizational skills. Positive and compassionate attitude. Demonstrated ability to effectively achieve results in both an individual production and team environment. Ability to learn and adapt to new and/or changing technologies. Desire to provide world‑class customer service. Benefits Info Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors. #J-18808-Ljbffr