Contract Manager

Contract Manager – HVAC/Gas/Combustion – Commercial Maintenance - Kent - up to 65k+car Overview Would you like to work for an established, stable building maintenance contractor? Do you have experience of managing multi-site contracts? Do you live in Kent and would like to be based close to home? If so, this could be the role for you. One of the established names in the commercial building maintenance industry is looking to recruit a contract manager to be based in Kent and manage a number of key commercial properties in Central London for a leading managing agent. The contract manager will ideally be from a gas, combustion or HVAC background and will be able to provide first class customer service and be able to organise, manage and motivate their team. The majority of the week will be spent based out of the Kent office (around three days a week) with the other two days spent with clients and attending meetings. Hours of work are Monday to Friday, 8-5. Responsibilities Manage all technical issues and deal with them accordingly. Ensure client satisfaction levels are at a consistently high level, leading to development of the contract to increase the portfolio/contract responsibilities. Ensure contractual levels are obtained and superseded and maintain in-depth knowledge of the contract demonstrated in internal monthly contractual review meetings with the senior management team. Ensure contractually agreed KPIs / SLAs are met. Attend strategic contractual/operational meetings with the clients on a weekly basis, or as required. Ensure successful completion of all reactive and PPM works orders to ensure timely completion and close out, meeting KPIs and SLAs as necessary. Provide leadership and management to the team as necessary. Qualifications Fully electrically or mechanically qualified to a recognised standard. Understanding of electrical and mechanical building maintenance within commercial buildings. Strong background in combustion and commercial gas. Proven experience and involvement in managing multi-site maintenance businesses. Strong understanding of logbooks and how they operate. A strong and committed team player capable of prioritising and solving problems often under pressure, utilising innovative solutions. Must be a team player committed to working in a quality and professional environment. Strong people management skills. Excellent written and verbal communication skills. #J-18808-Ljbffr