Workday Support Specialist

Workday Support SpecialistJob#: 2065873Job Description:HRMS Functional Support Analyst – WorkdayEmpower HR through technology! We’re seeking a talented HRMS Functional Support Analyst to help us optimize and elevate our Workday platform. If you’re passionate about transforming HR processes with technology and thrive in a collaborative, fast-paced environment, this is your chance to make a meaningful impact.About the RoleAs an HRMS Functional Support Analyst, you’ll be the trusted expert for Workday HRMS applications, focusing on Workforce Management, Recruiting, Benefits, and Payroll. You’ll work closely with technical and business teams to lead implementations, upgrades, and ongoing support—unlocking the full potential of Workday for our organization.This role combines functional expertise with strategic problem-solving, requiring someone who can translate business needs into actionable solutions and partner with technical resources to deliver seamless results.What You’ll DoLead and support Workday HRMS implementations and upgrades, collaborating with technical teams and functional users.Provide day-to-day user support, troubleshoot issues, and ensure smooth system operations.Act as a functional liaison for enhancements and fixes, including creating functional specifications and conducting system testing.Drive requirements analysis sessions to capture business objectives and translate them into system solutions.Assist with configuration changes, testing, training, and process documentation.Develop and maintain advanced reports for team and organizational use.Monitor and implement regulatory changes, ensuring compliance and training for updates.Mentor and share knowledge with functional users to build internal expertise.What We’re Looking ForProven experience as a Workday HRMS Functional Support Analyst, including full lifecycle implementations.Expertise in three or more Workday modules: Workforce Management, Benefits Administration, Payroll, Recruiting, or Absence Management.Strong understanding of business requirements, workflow analysis, and process re-engineering.Ability to QA test development work and collaborate with technical teams.Advanced proficiency in MS Office (Excel, Project, Visio) and SQL for data review and troubleshooting.Excellent communication, problem-solving, and analytical skills.A commitment to quality customer service and continuous improvement.QualificationsBA/BS degree in Business Administration, Management Information Systems, or related field (or equivalent experience).7+ years supporting Workday HRMS applications.6+ years of Workday HRMS implementation/upgrade experience.2+ full Workday SDLC implementations.Experience as a Functional Lead on at least two projects.PreferredExperience in complex organizational environments (nice to have).Additional InformationFLSA Status: ExemptPhysical Demands: Requires keyboard operation and occasional lifting of computer equipment.Work Environment: Fast-paced with multiple priorities; reasonable accommodations available.Remote, Hybrid, or Onsite in Hampton, VAEEO EmployerApex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or View phone number on click.appcast.io.Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or View phone number on click.appcast.io. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.