Front Desk Receptionist

Job Description

Job Description

About the Role:

Sunset Neurological Group LLC is looking for a friendly and organized Front Desk Representative to be the welcoming face of our practice in Miami, FL. This is a fantastic opportunity to join a dedicated medical team where your people skills and attention to detail make a real difference in patients' lives every day.

Responsibilities:

• Welcome and check in patients with warmth and professionalism.
• Use practice management software to schedule, confirm, and handle patient appointments.
• Handle and direct incoming phone calls, emails, and questions from patients.
• Check the patient’s insurance coverage and collect any co-pays during their visit.
• Coordinate referrals, maintain accurate and up-to-date patient records and demographic information, and communicate with insurance providers as needed.
• Keep the front desk and waiting area tidy and inviting.

Requirements:

• Professional experience as a receptionist, front desk associate, in a medical office, or in customer service.
• Comfortable working with medical terminology, handling insurance verification, and navigating EMR/EHR systems.
• Experience with insurance verification is a plus
• Strong communication and people skills
• Speaking both English and Spanish is a huge plus in the Miami market.
• Able to juggle multiple tasks and maintain organization in a busy clinical setting.
• A high school diploma or equivalent is needed, and an associate's degree is a nice extra.
• Possesses basic computer skills with the capability to quickly learn office software.
• Reliable, punctual, and detail oriented.

About Us:

Sunset Neurological Group LLC is a trusted neurology practice proudly serving the Miami, FL community with compassionate, expert care for a variety of neurological conditions. Patients count on us for personalized attention and advanced treatments, and our team takes pride in creating an exceptional experience at every visit. We maintain a supportive, team-focused environment where every member contributes to our patients’ well-being. Please send resume to View email address on us.fitly.work or View email address on us.fitly.work.