Operations Team Member - Fort Bend Epicenter

Job Description

Job Description

OPERATIONS TEAM MEMBER - Fort Bend EpicenterFBE SFM, LLCLOCATION: Rosenberg, TX DEPARTMENT: OPERATIONS REPORTS TO: OPERATIONS DIRECTORSTATUS: PART-TIME (NON-EXEMPT)ABOUT THE COMPANY:Fort Bend is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Rosenberg, TX. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. Fort Bend Epicenter is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.POSITION SUMMARY:The Operations Team Member will be responsible for a variety of duties dependent upon the need for the day while providing participants with a quality program experience. This position is an active part of the conversion/changeover process before, during, and after events. PRIMARY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:Provide courteous and friendly service to all guests and staff Be responsive to guest concerns and direct to appropriate manager to resolve Follow all facility policies and proceduresHave general knowledge regarding program options and facility eventsAssist other departments as necessary Setup and take down of basketball courts, staging, risers, and other event related itemsEnsure correct equipment is available for all games and eventsMonitor play areas including turf and courtsKeep supervisor informed of issues and updates Complete and file corresponding paperwork as necessary Assist with daily maintenance and upkeep of department equipmentComplete special projects, daily assignments, and other duties as directed by managementMINIMUM QUALIFICATIONS:Flexible work schedule (e.g., nights, weekends, holidays, and long hours) and regular attendance is necessaryExcellent communication skills, both verbal and writtenAbility to maintain focus in a high-volume, fast-paced environmentMust have excellent guest service skillsMust be detail-oriented and have outstanding organizational skillsAbility to multi-task and prioritizeAbility to remain calm and focused in difficult and stressful situationsMust be respectful and friendly to our athletes, guests, visitors, spectators, leaders and fellow team membersMust work well with othersMust take personal initiative for the betterment of the team and facilityCommitment to the safety and wellbeing of othersMust be able to work independently in a busy environmentMust be able to operate fork lift and other company vehiclesMust have valid driver's licenseWORKING CONDITIONS AND PHYSICAL DEMANDS:Must be able to lift 50 pounds waist highWill be required to stand for extended periods of timeWill be required to work indoors and outdoors year-roundMust comply with safety and health code standardsFacility has intermittent noiseMust wear proper uniformPREFERRED:General sports and event knowledgeAble to work electric scoreboard