Receptionist

Receptionist

Bowers Orthodontic Specialists is a premier, family-owned orthodontic practice led by Dr. Kurt Bowers. For over 30 years, we have been dedicated to providing the Bloomington-Normal community with exceptional care and "Happy Smiles." We pride ourselves on a high-energy, supportive team environment where every member is treated like family.

Job Description

We are seeking a professional, outgoing, and detail-oriented Full-Time Receptionist to join our front-desk team. As the first point of contact for our patients, you will set the tone for their entire experience. This role is ideal for someone who thrives in a fast-paced environment and enjoys building relationships with families.

• Patient Experience: Greet patients warmly, manage check-in/check-out, and maintain an inviting reception area.
• Communication: Manage multi-line phone systems and handle inquiries with professionalism.
• Scheduling: Expertly manage a complex clinic schedule to ensure efficient patient flow.
• Administrative Support: Verify orthodontic insurance benefits and process patient payments.

Qualifications

• Professionalism: Polished communication skills and a positive, "can-do" attitude.
• Organization: Ability to multitask and stay organized in a busy clinical setting.
• Experience: Previous experience in a dental, medical, or high-end customer service role is preferred.

Additional Information

Schedule (Excellent Work-Life Balance) This position offers a consistent 4-day work week with a guaranteed 1-hour lunch break each day and every Thursday off:

• Monday & Tuesday: 8:30 AM - 6:00
• Wednesday: 6:30 AM - 4:00 PM
• Thursday: OFF (Office Closed)
• Friday: 6:30 AM - 4:00 PM

Why Join Us?

• Stable Schedule: Enjoy a mid-week day off and early finishes on Wednesdays and Fridays.
• Team Culture: Join a staff known for being friendly, compassionate, and collaborative.
• Reputation: Work for a board-certified specialist with a legacy of excellence.