Desktop Technician III

Our client, a leading organization in the research and innovation sector, is seeking a Desktop Technician III to join their team. As a Desktop Technician III, you will be part of the IT Support team supporting the Clark, NJ location. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a customer-focused mindset, which will align successfully in the organization.

Job Title: Desktop Technician III

Location: Clark, NJ

What's the Job?

• Provide face-to-face technical support at the IT Kiosk, ensuring a welcoming experience for all employees.
• Configure, image, deploy, and troubleshoot laptops, desktops, mobile devices, and conference room AV equipment.
• Install and support standard software applications such as Windows 11, Mac OS, Microsoft Office 365, and Adobe Creative Cloud.
• Manage user accounts and permissions via Active Directory and Office 365.
• Support network connectivity, printers, and other peripherals, ensuring security and compliance standards are met.

What's Needed?

• Bachelor's degree in a related field or 3-5 years of proven desktop support experience.
• CompTIA A+ certification or equivalent knowledge is highly preferred.
• Proficiency in Windows 11 and Mac OS environments.
• Experience with ServiceNow or similar ITSM ticketing systems and remote support tools.
• Strong understanding of basic networking, endpoint security, and troubleshooting LAN/Wi-Fi issues.

What's in it for me?

• Opportunity to work in a dynamic and innovative environment.
• Engage in diverse technical support tasks that enhance your skills.
• Collaborate with a passionate and supportive team.
• Contribute to a company committed to excellence and continuous improvement.
• Be part of a forward-thinking organization that values diversity and inclusion.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.