Account Manager

PURPOSE The Account Manager - Fluid Power is responsible for growing sales within an assigned territory by developing customer relationships, identifying new business opportunities, and providing fluid power product solutions. This role combines account management, business development, and technical support to help customers find the right products and improve their operations. The Account Manager - Fluid Power works closely with IBT sales team, customers, and suppliers to promote IBT’s products and services, provide technical guidance, and support sales growth. The ideal candidate has industrial sales experience, a strong understanding of fluid power products, and the ability to build long-term customer relationships while meeting sales goals. MAJOR RESPONSIBILITIES Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Develop and maintain customer relationships to grow sales and meet or exceed assigned sales goals by identifying and pursuing new business opportunities through prospecting, cold calling, networking, referrals, and other sales activities. Work with MRO and OEM customers to identify opportunities for fluid power products and services. Provide technical support for product selection, applications, troubleshooting, and system design. Build relationships with suppliers to support product sales, identify new opportunities, and promote key product lines. Help customers understand product features, applications, and solutions through training and technical guidance. Identify opportunities to improve customer operations through product upgrades, system solutions, and value-added services. Maintain appropriate pricing for assigned accounts and monitor competitive activity within the territory. Research industry trends, customer needs, and competitor activity to identify opportunities for growth. Follow up with customers promptly, document customer inquiries, and ensure appropriate next steps are completed. Track and report sales activities accurately using company technology and CRM systems. Attend industry trade shows to build relationships, generate leads, and connect with existing customers. Support IBT’s mission, goals, and objectives while maintaining a professional and ethical approach to business. Follow all company policies and procedures. Maintain a valid driver’s license, a clean driving record, and a safe, properly maintained personal vehicle for business travel. Perform other duties as assigned. KNOWLEDGE/EXPERIENCE Sales experience in industrial distribution, preferably with knowledge of IBT products and fluid power products. One to three years of experience with industrial process pumps and automatic lubrication systems, along with familiarity with pneumatic tools. Strong customer service, sales, and relationship-building skills with the ability to identify customer needs and recommend practical product and system solutions. Strong verbal and written communication skills, including the ability to explain technical information on many different levels. Ability to manage a sales territory, plan customer visits, and meet established sales goals. Strong problem-solving, organizational, and time management skills. Experience using Google Workspace, Microsoft Office, CRM systems, and other sales technology. Valid driver’s license and a clean driving record. PHYSICAL DEMANDS Sight, hearing, speech. Frequent lateral mobility; frequent entry and exit from vehicles; use of both hands and arms; routinely lift weights over 50 pounds; mentally able to plan and analyze verbal input; solve problems; make decisions and take appropriate action under moderate stress. Prolonged periods of sitting at a desk and working on a computer. POSITION TYPE/EXPECTED WORK HOURS This is a full-time position with a typical work schedule of Monday through Friday, 8:00 a.m. to 5:00 p.m., however there may be times where there is an expectation to work extended hours as dictated by business needs. This position requires the ability to travel as required. BENEFITS Competitive compensation with comprehensive benefits, including medical, dental, vision, prescription, paid vacation & holidays, wellness, 401(k), education reimbursement, and much more. WORK AUTHORIZATION The candidate must be authorized to work in the United States. #HP #J-18808-Ljbffr