Bilingual Front Office Coordinator

Job Description

Job Description

Join Our Team as a Front Office Coordinator! 

Are you someone who genuinely enjoys helping people? Are you fully bilingual in English and Spanish, organized, energetic, comfortable talking to people all day, and able to keep multiple things moving at once without letting things fall through the cracks

About the Role:

As a Front Office Coordinator, you'll play a crucial role in creating a positive first impression for all visitors to the office and over the phone. This is a fast-paced environment where you’ll use customer service and multi-tasking skills to handle multiple phone lines, assist guests, and ensure professional results. You will also manage incoming applications and online job postings, as well as scheduling interview appointments. 

Because a significant portion of the applicants, associates and new hires we serve primarily communicate in Spanish, full professional fluency in both English and Spanish is required for this position. Candidates must be able to confidently speak, read and write in both languages .

This is an Evaluation-to-Hire position with the opportunity to transition into a long-term, permanent role based on performance and overall fit.

About Us: 

We’re a locally owned company committed to finding jobs for the members of our community. Our organization's mission is for our clients is for them to keep their focus on production, which in turn helps improve their bottom line. They do this by partnering with Express Employment Professionals to acquire top talent for their operations. It's our goal to make a positive difference in the community we serve. It is our mission and purpose to positively impact every life we touch, knowing that when we help one person find opportunity, we also strengthen their family, support our clients' success, and make our community a better place.

What You'll Do: 

• Create a Positive First Impression: welcome all visitors, professionally handle calls and inquiries, while managing applicant information and online applications in a timely manner. 
• Office Administrative Duties: Enter applicant data, handle correspondence and filing with confidentiality, support team, payroll and recruiting efforts as needed. 
• Learn the Laws: Conduct business in accordance with Express and applicable legal guidelines, maintaining professional knowledge of the market and labor laws. 

What We're Looking For:  

• Fully bilingual in English and Spanish — must be able to fluently speak, read and write in both languages. This is a required qualification for the position.
• Someone who is passionate about helping their community.
• Someone who can work effectively under stress and demonstrate high performance and goal achievement. 
• Willingness to learn various technological platforms is crucial to the current and future success of our clients and associates. 
• Education and experience can come from various sources. This typically includes a GED or High School Diploma, customer service experience, strong communication, interpersonal, and organizational skills, and proficiency in Microsoft Office and other software. It can also come from areas we haven’t yet considered.
• If you think this role fits you, apply today and let’s talk! 

Why Work With Us? 

• Our values are more than just words to us. They are the guiding principles for all decisions we make in our office. We demonstrate them by demonstrating a servant mind mentality in all that we do.
• Growth mindset is part of who we are. When you work at Express, you are joining a world-class learning organization that includes online and in-person professional development classes, skill enhancement, and opportunities for promotions.
• We are a locally owned franchise that is part of an internationally recognized organization with over 900 offices worldwide. What does this mean to you? It means your clients and associates live locally just like you! It also means that we have the backing of a $4 billion company to ensure that you have the training and resources you need to become an expert in your role. 

We believe in developing and promoting from within. In fact, this opening exists because our current Front Office Coordinator is being promoted into a full-time recruiting role. For the right person, this position can be the beginning of a much larger career with our office.

Ready to make a difference? Apply now and become an integral part of our team!