Patient Service Representative, Oregon City Family Practice

Oregon City Family Practice , is seeking a candidate interested in serving as our next Patient Service Representative for a full-time position. Standard Work Schedule: Full-Time, Monday-Friday, 8:00 AM-5:00 PM We are excited to share with you a short video that shows why the Praxis Health family is so special. Laboratory discounts for in house testing

• Medical with In-Network & Custom Network discounts (No out of pocket premium cost for employee only coverage)
• Dental (No cost for employee only coverage)
• We are looking to add a key player to the front office team, who will play an integral part in making sure patients get the care they need. Our new team member will be someone who learns quickly, works hard, pays attention to detail- and if you're an overachiever, bonus points! This role will be the first point of contact when patients arrive or call us on the phone. We expect that the ideal Patient Service Representative will be eager, professional and dependable.

This position is customer service and patient focused, so we are searching for someone who is comfortable and willing to help our patients schedule appointments and answer questions while making patients feel comfortable and the most important person of our day. Performs reception duties including but not limited to answering and screening telephone communication, relaying messages, questions, and other relevant information between patients and their clinical team Inputs information into electronic health records and other support services platforms Prepares and processes correspondence and answers routine medical administrative inquiries Obtains, verifies, and updates patient information and provides support services to patients and medical staff Assists in medical record maintenance including retrieving and sending to offices and individuals as requested and required by state and federal laws Previous experience in a medical office setting preferred; Excellent communication and customer service skills in person and over the phone Proficiency with electronic health record (EHR) systems High school diploma or GED Manual dexterity for office machine operation including computer and calculator; Work is performed in an office environment. Praxis Health is a family of medical groups providing high-quality healthcare throughout the state of Oregon. Our community-based clinics are the DNA of our business, providing better medicine, advocacy for our patients, and a satisfying and collaborative culture for our providers and staff. The Praxis family approach is dynamically different from other healthcare companies in Oregon. We are not “big box” health care, but rather a company of small groups and clinics, of nimble micro-cultures that can quickly adapt to industry changes, as well as patient needs. We have been serving communities across the beautiful and adventurous state of Oregon for over 50 years! Our commitment to innovative and operational excellence has allowed us to create healthcare solutions that are both cost-efficient and cutting edge. Come see how healthcare is done right! Manual dexterity for office machine operation including computer and calculator; Work is performed in an office environment.