IT Architect / Consultant 1, Office of Database, PN

IT Architect / Consultant 1, Office of Database, PN 20064574

What You Will Do:

Drives Agency AI Strategy and Design: This role assists in developing and updating the agency's strategic IT plan, specifically focusing on Artificial Intelligence (AI) capabilities to maximize productivity and efficiency. It includes participating in working groups to author the IT AI plan and performing solution design for AI programs.

Develops and Manages Custom Chatbots: A core responsibility is to design, build, and deploy custom chatbots using various platforms like Dialogflow CX and Vertex AI Search & Conversation. This also involves managing and maintaining existing chatbots, updating knowledge bases, and monitoring performance analytics.

Promotes Ethical and Effective AI Use: The consultant establishes and promotes best practices for using AI tools (e.g., Data Privacy, Security, Responsible AI Guidelines) and monitors compliance with organizational policies.

Leads AI Training and User Support: The position involves developing and delivering comprehensive training programs and materials (workshops, guides, videos) for employees on the effective and ethical use of AI. This includes providing front-line support, diagnosing issues, and helping employees craft effective prompts for various AI tools.

Focuses on Process Improvement and Modernization: The primary objective of the duties is to enhance internal workflows and information access through the utilization of AI.

Benefits to you:

• Enjoy an excellent work/life balance.

• Receive paid time off with vacation, sick and personal leave.

• Receive 11 paid holidays per year.

• Receive regular pay increases; 1 st increase after 6 months.

• Receive an extensive benefits package; including Medical and FREE Vision, Dental and Basic Life Insurance after completion of eligibility period.

• Experience growth opportunities within organization.

• Participate in employee tuition reimbursement programs.

• Receive a pension plan with 14% employer contribution.

For a list of all the State of Ohio benefits, please visit the Total Rewards website !

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website ! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

Education Core undergraduate program in Computer Science or Information Systems or equivalent work experience. AND Experience Minimum 4 years combined work experience in any combination of the following: assisting with development and updates to the strategic Information Technology plan, participating in work groups to author Information Technology plan by discipline/program team and/or leading activities to achieve project tasks/meet deadlines, and performing solutions design for assigned discipline/program team (e.g., software development, infrastructure, database administration, security) including 2 years technology related work experience as specified by the agency position description and vacancy/job posting. Note: the official position description on file with the designated agency is to reflect, in the minimum acceptable characteristics, the required technology related experience. Only those applicants possessing the required technology related experience listed in the position description are to be considered for any vacancies posted. The vacancy/job posting should also only list the required technology related experience commensurate with the position in question.

Job Skills: Information Technology