Operations Field Support Specialist

Operations Field Support Specialist

Job Type: Administrative Support

Pay Range $27.02 to $32.43

Location Colorado Springs, CO

Date First Posted 6/3/26

Applications are being accepted through: 6/10/26

*If no date is displayed, applications are being accepted on an ongoing basis; however, this job posting may close at any time after a minimum of 5 days of being posted.

Operations Field Support Specialist

Colorado Springs Utilities is hiring an Operations Field Support Specialist to support our Network Transport Service (Fiber) team through managing access control requests, coordinating sensitive accounts, tracking project data, processing invoices and pay applications, and maintaining comprehensive project documentation. If you have strong organizational skills and the ability to work collaboratively with various teams across the organization, we want to hear from you!

What Else Will You be Doing?

• Perform project coordination and lifecycle activities, including tracking statuses, timelines, documentation, and ensuring alignment with short- and long-term objectives

• Support financial and procurement processes, including creating purchase orders, reconciling invoices, P-cards, labor and material costs, and maintaining adherence to Capital/O&M budgets and forecasts

• Maintain and audit project data and systems, including ServiceNow requests, C2M data entry, Maximo material tracking, and accurate recordkeeping of purchases and assets

• Review and validate project-related materials, including fiber as-builts, construction drawings, field documentation, and billing to ensure accuracy and compliance with scope of work

• Coordinate with internal stakeholders, contractors, and vendors to support project execution, including scheduling labor, materials, and ensuring timely job site readiness and completion

• Support logistics and operations, including material pickups, travel arrangements, and managing sensitive customer accounts

• Provide administrative support, including advising supervisors on budget availability, managing purchase tracking, and processing monthly invoices and payments

• Support field operations through drafting traffic control plans and ensuring compliance with construction and safety requirements

• Obtain utility locates to support fiber construction projects

Who You Are

• Experience with project coordination and data management

• Proficiency with ServiceNow, C2M, and Maximo databases is valued

• Ability to organize and manage a variety of work tasks; communicate effectively; work both independently and collaboratively; and solve problems

Physical Requirements and Working Conditions

Exerting up to 10 pounds of force occasionally (1/3 of the time), and/or a negligible amount of force frequently (1/3 to 2/3 of the time) to lift, carry, push, or pull objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary only if walking and standing are required only occasionally and all other criteria are met. Positions in this class typically require reaching, standing, walking, grasping, talking, hearing, seeing and repetitive motions.

Our Commitment to Our Employees

Our people are the heart and soul of Colorado Springs Utilities. They keep the lights on, gas flowing, water coming in, and wastewater leaving. We don't just say people are important – we prove it! That’s why we are honored to invest in protecting the health and financial security of our employees and their families through our rich benefits program.

Time Off to Recharge

• Vacation – Start with 13 days annually, increasing to 24 days with tenure

• Personal Leave –3 days per year

• Paid Holidays –12 paid holidays per year

• Sick Leave – 12 days per year for personal or family health needs

• Vacation Buy – Option to purchase up to 40 additional hours annually

Health & Wellness – Benefits elected are effective the first of the following month

• Medical Plans: Three comprehensive options, including a $0 premium High-Deductible Health Plan (HDHP) with Health Savings Account (HSA) eligibility

• Zero Health: Access to hundreds of medical services at no cost

• Dental & Vision: Two dental plans and one vision plan

• Family Building-Benefits: Support for fertility, preservation, adoption, and surrogacy

• Wellness Program: A voluntary program that rewards you for prioritizing self-care! If you're enrolled in a our medical plan, you and your spouse can earn up to $600 in HRA or HSA contributions by completing healthy activities

• Flexible Spending Accounts (FSA): Pre-tax contributions for healthcare and dependent care expenses

• Health Savings Account (HSA): Available with HDHP

Financial & Retirement Security

• Pension Plan: Colorado PERA provides retirement benefits and peace of mind

• Supplemental Retirement Plans: PERAPlus 401(k), MissionSquare Roth IRA, and 457 plans

• Disability Coverage: Short-Term and Long-Term Disability insurance available

• Life Insurance: Employer-paid coverage with optional supplemental plans

Additional Support

• Employee Assistance Program (EAP): Confidential support for mental health, stress, legal, financial, and work-life balance

• Tuition Reimbursement: Up to $5,250 annually to support continued education

• Public Service Loan Forgiveness: As a qualifying employer, your student loan payments may be eligible for loan forgiveness

ATTENTION :

• All positions will be posted for a minimum of 5 calendar days.

• Starting pay will be based on the successful candidate's experience, education, and training; however, those with limited direct experience could start below the posted pay range.

• If a single pay rate is posted, the job starts at that rate regardless of previous experience, education, and training.

• Colorado Springs Utilities does not sponsor work visas of any kind, including H-1B, TN, or F-1 student visas (with or without OPT or STEM work authorization), or any other employment-based visas. All eligible applicants must be authorized to work in the United States, and work authorization must not be based on employer sponsorship of a work visa.

Colorado Springs Utilities is an Equal Employment Opportunity/Affirmative Action employer. Colorado Springs Utilities is committed to the principles of Affirmative Action and Equal Opportunity in accord with Vietnam Era Veterans Readjustment Assistance Act, 38 U.S.C. § 4212, as amended (VEVRAA), and § 503 of the Rehabilitation Act of 1973, as amended (§ 503). In addition, no person shall be unlawfully discriminated against because of race, color, creed, national origin or ancestry, sex (including pregnancy, gender identity, gender expression, and sexual orientation), age, religion, veteran status, disability, genetic information, marital status, or any other basis protected under state or federal law. Human Resources shall assure Colorado Springs Utilities’ benefits, classification, compensation, employee development, employee relations, and employment programs, conform to current legal and regulatory requirements and the provisions of Colorado Springs Utilities’ Affirmative Action Plan in accordance with VEVRAA and § 503.

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E-Verify and Right to Work Notice . Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Colorado Springs Utilities participates in E-Verify. For more information on your rights and responsibilities as an applicant, please visit: . If you have a legal right to work in the United States, there are laws to protect you against discrimination in the workplace. You should know that no employer can deny you a job or fire you because of your national origin. Unless mandated by law or government contract, employers cannot require you to be a U.S. Citizen or permanent resident or refuse any legally acceptable documents. If any of these things have happened to you, you may have a valid charge of discrimination that can be filed with the OSC. Contact the OSC for assistance in your own language. Call View phone number on click.appcast.io. TDD for the hearing impaired is View phone number on click.appcast.io. In the Washington, D.C., area, please call View phone number on click.appcast.io, TDD View phone number on click.appcast.io Or write to: U.S. Department of Justice Office of Special Counsel NYA 950 Pennsylvania Ave., N.W. Washington, DC 20530.

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Job Type: Administrative Support