Case Manager

Esperanza Immigrant Rights Project, a program of Catholic Charities of Los Angeles, Inc., is a non-profit law firm which provides community education and legal representation to immigrant adults, families, unaccompanied minors, individuals with mental health issues, and in cases involving crimmigration. Esperanza is one of the few programs across the country that provides services to pro se detained and non-detained immigrants. Esperanza has proudly provided legal services to immigrants and their families in Southern California for over 15 years. More information can be found about Esperanza at

The Case Manager works under the direct supervision of a Case Management Supervisor and works collaboratively with one attorney to meet all program requirements and objectives. Due to the collaboration between case management and the attorney providing the same children with legal services under confidentiality, the Case Manager will not be a mandated reporter.

Responsibilities:

• Screen youth for comprehensive case management services using trauma-informed lens.
• Identify youth strengths, vulnerabilities and needs, as well as formal and informal support networks utilizing screening tools and assessments.
• Develop and maintain a knowledge base of social services available to youth to complete referrals for services.
• Use person-centered practices to support youth and their family build their Individual Success Plan utilizing SMART goals.
• Implement Individual Success Plan by making use of direct support, informal support, partnerships with other providers, and referral services.
• Ongoing evaluation of effectiveness of the Individual Success Plan and progress.
• Maintain updated records, including case management files and reporting databases, to ensure confidentiality and compliance with monitoring standards.
• Document service contacts.
• Participate in relevant trainings and meetings as assigned.
• Perform related duties as required.

Qualifications:

• Bachelor's degree in social work, human services, or related field from an accredited or state approved college or university required
• Experience working with children, preferably unaccompanied minors, immigrant and refugee children, or experience working with survivors of abuse, human trafficking, or other trauma highly desirable.
• Intercultural responsiveness, sensitivity and awareness, and cross-cultural communication skills.
• Experience working with a diverse team of social service providers and advocating on behalf of clients.
• Experience working at a non-profit organization preferred.
• Excellent client communication skills.
• Spanish language fluency is required and will be tested at time of interview. Those that speak an indigenous Mayan language are highly encouraged to apply.
• Ability to take initiative and work under pressure required.
• Willingness to be a team-player with an attitude and aptitude for collaboration.
• Strong typing and computer skills including MS Word, Excel, etc.
• Compassionate and a strong desire to provide immigration services on a interdisciplinary team.
• Passion for social justice for immigrants and vulnerable communities required

Catholic Charities offers a wide range of employee benefits to support the total wellness of its employees. Our competitive package provides the flexibility to select the benefits that best meets the employee’s needs. Benefits are effective the first of the month following 30 days of employment.

• Medical, Dental & Vision
• Life Insurance
• Retirement Plan to include 401a/employer contribution only and 403(b)
• Supplemental Insurance (life, Accident, disability insurance, etc.)
• Flexible Spending Account
• Health Care Spending Account Reimbursement accounts (HAS)
• Vacation days – 12 days per year
• Sick time – 10 days per year
• Short and Long Term Disability
• 13 holidays per year for regular f/t & p/t employees
• Public Service Loan Forgiveness
• Cell Phones for those working in Shelters or with Clients outside of the office
• Employee Recognition - Annual Staff Appreciation Day Event
• Free Parking