Assistant General Manager

Assistant General Manager

Welcome to ilili, the premier institution of Lebanese food culture and hospitality values in the US.

Executive Chef and Owner Philippe Massoud has built ilili's reputation as a culinary go-to destination for elevated Lebanese cuisine. ilili's restaurants are a vibrant and bustling meeting place where the refinement of neighborhoods meets the generosity of Lebanese hospitality.

As an Assistant General Manager at ilili, you will be working alongside the General Manager in delivering an exceptional dining experience to our guests. This will be done through leading a best in class Front of House team in day-to-day operations with a strong focus on Wine/Beverage knowledge.

Key Responsibilities:

• Oversee and participate in candidate recruiting and onboarding
• Train, schedule, and delegate work assignments to all FOH staff
• Engage all FOH team members by hosting pre-shift meetings with a focus on the standards of service, large parties, and VIP guests
• Develop positive customer relationships and address any guest concerns in a timely manner
• Display floor presence during service and assist guests with wine selection as needed
• Execute ordering of supplied/product for the FOH team as needed
• Hold staff accountable to restaurant policies, service standards, and steps of service; administer fair and consistent corrective action when appropriate
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures
• Understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests
• Keep turn over at a minimum by creating a positive work environment
• Oversee full floor operations in the absence of the General Manager

Ideal Experience:

• 5+ yrs fast-paced, fine-dining management experience
• Strong knowledge of industry trends, POS systems (Toast), scheduling systems (Hot Schedules), and reporting tools
• Strong financial acumen with the proven ability to oversee cost control, inventory, labor, management, and profitability

• Weekends, nights, and holiday availability is a must!
• Proven record of developing strong FOH teams
• WSET certifications preferred or certifications from another accredited wine institution preferred
• Extensive knowledge of wine and wine service techniques

As a Member of our team you can expect:

• Health & Wellness Benefits (including a $100 monthly wellness stipend)
• Paid Time Off (PTO) to enjoy time away
• Transportation Benefits
• Dining Benefits
• The support to grow your skillset and your career

**The compensation for this role falls between $90,000-105,000/yr + bonus**

This role includes eligibility for a $10,000 sign-on bonus, subject to successful completion of the agreed-upon requirements.

ilili Restaurant is an equal opportunity employer. Qualified applicants are considered on the basis of their ability and job related qualifications and without discrimination based on race, creed, color, religion, sex, national origin, marital status, sexual orientation, age, disability or any other classification prescribed under applicable federal, state or local law.