Team Leader

Team Leader - Paris Baguette - New York

The Team Leader is responsible for directing other crew members (in addition to their regular duties) to run the store efficiently by being able to divide up duties and enforce them. Under this role, you will be responsible for knowing how to prep all beverages, stocking merchandise for the next business day, and operating all machines that the store uses. Our Team Leader is the face of Paris Baguette; they provide friendly, fast, accommodating service to our customers.

Knowledge and responsibilities include:

• Providing excellent customer service to all customers that come into the establishment or call for orders following Paris Baguette's high standard of excellence
• Checking quality of all the products for displays and organizing rotation of displays for all pastries and desserts
• Delegating the duties between crew members on the floor and assigning the duties to be carried out
• Checking on the crew to make sure said duties are completed
• Entering in the customer's order in the POS and knowing how to use the POS system in place
• Working and thriving in a teamwork environment
• Adhering to food safety guidelines
• Making beverages on the basis and demand during operating business hours and preparing coffee
• Always keeping all areas of the store clean while operating during business hours
• Refilling and organizing all pasties and beverages on display
• Helping unload deliveries (up to twice a week)
• Handling catering orders
• For opening shifts: cleaning all tabletops, turning on all lights, TVs, radios and drink displays
• For closing shifts: cleaning all tabletops, preparing the drinks for next business day, sanitization processes, turning off all machines, powering off all computers and turning off all lights, TVs and radios

What you need to have:

• 1-2 years of food handling/store experience at a Paris Baguette café
• Minimum high school diploma/GED or some college
• Ability to work weekends and holidays
• Positive and passionate attitude!
• High sense of integrity and ownership
• Basic math skills (add, subtract, multiply, divide)
• Able to lift up to 25 lbs.
• Time management, ability to prioritize and follow direction
• Adherence to food safety guidelines
• Proficient on point of sale systems, currently Toast. Understand the importance of cash handling and accuracy of transactions
• Feedback is a gift! We can only learn, grow and improve our service if we hear and understand what it is our customers are telling us
• High emotional intelligence with the ability to work with diverse teams by being highly empathetic, intuitive, self-motivated and driven
• Teams win! Has to be a team player who fosters a collaborative and engaged environment
• Being a brand ambassador, with an excellent knowledge of and commitment to Paris Baguette's mission, vision, brand values and culture

Sweet benefits:

• Flexible work schedule
• Competitive compensation
• Eligible for tips upon completion of training!
• Discounted meals during your shift
• Free cake for your birthday
• Medical, dental and vision benefits for full-time employees