Banking Operations Senior Business Analyst

Introduction Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement. Headquartered in California, East West Bank (Nasdaq: EWBC) is a top-performing commercial bank with a strong foundation, an enterprising spirit and a commitment to absolute integrity. East West Bank gives people the confidence to reach further. Overview The Senior Business Analyst role is responsible for supporting the Banking Operations teams in data analytics tasks, Operational Excellence initiatives, system enhancements/implementation, and design & implementation of medium- to large-scale projects. This position will handle large amounts of data and design feasible solutions, and act as a liaison between the solution end users and the business partners (such as IT, Enterprise Project Management, etc.) and/or 3rd party vendors. This position will also be responsible for the management of Banking Operations projects, development of system business requirements and perform User Acceptance test. This position is also responsible for coaching and leading junior team members, especially during the delivery cycles. Responsibilities Lead among all business partners (IT, 3rd party vendor, operational users SME) to design feasible technical solutions in medium to large projects Lead and write business requirements for projects and work with IT and/or 3rd party vendors to ensure successful deliveryDesign and perform system integration test to ensure a system and/or interface functions working as expectedManage project implementation, and present project progress update to the senior management team Identify the opportunities for data report automation and work with IT to materialize such opportunitiesConduct data analysis and generate management reports based on the user requestsDevelop and implement enhanced process flow to improve operational efficiencyCompile and maintain the documentation for critical applications, reports and daily business analytics processesProvide coaching, support and training to other business analystsPerform other business analytic tasks as requestedMay perform other duties as assigned Qualifications Master’s degree in finance, business, engineering, science or related fields or equivalent work experienceMinimum 5 to 7 years’ experience in banking analytics, working knowledge in banking regulationsDemonstrable experience in process automation design and implementationExcellent analytical skills, with experience performing complex data analysisExcellent written, verbal and comprehension communication skills required A self-starter, who can effectively navigate a complex organizational structure, achieving results through influence and collaborationAbility to multi-task with attention to detail, adapt quickly to changes and work effectively in a fast-paced environment Proficient in Microsoft Office with advanced Excel skills and intermediate SQL skills requiredWorking knowledge in IBS Insight, LPS, SAP Business Intelligence, and Passport applications are preferredLeadership skills requiredApplicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time. Compensation The base pay range for this position is USD $80,000.00/Yr. - CAD $150,000.00/Yr. Exact offers will be determined based on job-related knowledge, skills, experience, and location. Job SummaryJob ID: 2026-13361Category: Banking Operations/Back OfficePosition Type: Full-Time