Molecular Sales Account Executive (Philadelphia)

Job ID: 31158310Company: Abbott LaboratoriesLocation: United States - Pennsylvania - PhiladelphiaJob Type: Full timeCategory: SalesIndustry: HealthcarePosted Date: 2026-08-05Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.About AbbottAbbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.At Abbott Molecular, we realize the potential of personalized care as the laboratory’s most trusted and preferred source for molecular diagnostic solutions. We are a division of Abbott Laboratories, a global, diversified healthcare innovator with a legacy of pioneering work in medical diagnostics.Working at AbbottAt Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:Career development with an international company where you can grow the career you dream of.Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.An excellent retirement savings plan with high employer contributionTuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.The Opportunity This is a remote positionQualified candidates must currently live in the Southern part of Philadelphia area.Easy access to major metropolitan airportTraveling up to 80 %The territory covers Washington, Baltimore up to Philadelphia.Must have a Valid Driver’s License.The Baltimore, MD territory currently has an opportunity for a Molecular Sales Account Executive. The Sales Ambassador operates as primary account sales management contact with customer accounts with a focus on improving economic profitability, increasing customer loyalty, secure retention, and drive value expansion and sales in all existing accounts and new accounts. The Sales Ambassador will sell molecular lab tests and FISH Oncology Probe products and oncology medical devices to hospital labs, reference labs, and research labs.What You’ll Work OnAct as trusted partner to existing customers.Build, promote, and achieve targeted retention rate.Manage and drive development of accounts according to strategic account plans (e.g., value expansion and economic profitability).Deliver first line support and technical troubleshooting and elevate Level 2+ issues to service specialist to minimize overall cost to serve and coordinate order, delivery, and billing.Makes decision on reagent utilization on integrations and troubleshooting product replacement that impacts annual supply budget. Consider financial and customer implications as part of decision-making.Communication of customer complaints and the actions taken to resolve those concerns.Exhibits high level of integrity and honesty; keeping commitments and presenting information completely and accurately to both internal and external customers.Monitor and maintain customer satisfaction through direct contact.Adheres to Abbott safety guidelines, policies, and procedures. Required QualificationsBachelor’s degree or equivalent relevant experience required.2+ years of relevant experience with instrumentation utilized in a laboratory environment.Preferred QualificationsBachelor’s degree in Medical Technology Preferred.Lab Experience in Molecular or FISH Cytogenetic Testing.Previous sales experience is preferred but not required.Cytotechnology lab experience preferred or current/previous professional experience in laboratory environment, field service, or technical call center.Experience providing technical product application and/or hardware support.Experience interfacing with customers.Trouble shooting and problem-solving skills along with negotiation skills.Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.Connect with us at , on Facebook at and on Twitter @AbbottNews and @AbbottGlobal.The base pay for this position is $78,000.00 – $156,000.00. In specific locations, the pay range may vary from the range posted.Skillsmolecular diagnosticsfish oncology probevalid driver’s licensemedical device salesaccount managementtechnical troubleshootingcustomer retentionsales strategyproduct application supporttechnical call center supportlab instrumentationcytogenetic testingcustomer relationship managementnegotiationproblem solvingfield serviceorder managementbilling coordinationcustomer complaint resolutionstrategic account planningfinancial analysis