Warranty Administrator Supervisor

Fields Land Rover of Lake Bluff Job Opportunity Fields Land Rover of Lake Bluff is seeking a positive team member to join our dynamic dealership to provide a luxury experience for both our internal and external customers! Our goal is to provide the best customer experience and create life-long relationships. This position is in a new high-volume facility that's climate controlled. Being family owned and operated, our culture and standards that define our day-to-day beliefs encompass our Fields Five: Safety, Integrity, Courtesy, Presentation, Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization. Responsibilities Direct departmental scheduling and monitor attendance to ensure optimal coverage. Manage shift swaps and PTO requests in alignment with operational needs and labor policies. Oversee accurate payroll submissions and administrative reporting. Serve as the primary lead, providing daily mentorship, guidance, and training. Foster a collaborative environment where team members feel supported and accountable. Lead departmental meetings and act as the bridge between staff and upper management. Implement safety protocols and identify areas for process improvement. Manage departmental resources, supplies, and equipment. Execute Quarterly Internal Warranty Audits and monitor key performance metrics. Assist in the hiring, onboarding, and training of new talent. Ensure all team actions comply with company policy and professional standards. Qualifications Experience: Previous experience in an Automotive Dealership and proficiency with CDK are required. Jaguar/Land Rover experience is a plus! Knowledge: Warranty experience and general accounting knowledge are highly preferred. Technical Skills: Proficiency in Microsoft Office Suite. Soft Skills: Exceptional attention to detail and a team-first mentality. What We Offer Medical, Dental, Vision, Short- and Long-Term Disability, Paid Basic Life Insurance, 401(k) Plan, Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness, Saturday Lunches, Discounts on products and services. Fields Auto Group