Front Office Medical Receptionist
West Des Moines OBGYN Associates, PC
Job Description
Job Description
Our Front Office Medical Receptionist is responsible for providing exceptional customer service to patients while performing a variety of duties to support the daily operations of our OB GYN medical office. This position serves as the first point of contact for patients and visitors and plays a vital role in ensuring a positive patient experience.DUTIES AND RESPONSIBILITIES Greet patients and visitors in a professional, friendly, and courteous mannerCheck patients in and out for appointmentsVerify and update patient demographics and insurance informationAssist with completing required forms and paperworkSchedule, reschedule and confirm patient appointmentsContact patients regarding appointment reminders, cancellations, or scheduling changesScan, fax, copy and file documents as neededMaintain accurate and confidential patient information in accordance with HIPAAVerify insurance eligibilityCollect copayments and outstanding balances Process patient payments Maintain patient confidentiality and privacy at all timesQualificationsHigh school diplomaPrevious medical receptionist or healthcare office experienceStrong verbal and written communication skillsProficiency with computers and office equipmentAbility to multitask in a fast-paced OB GYN medical officeSkills and AbilitiesExcellent customer serviceStrong organizational and time-management abilities Attention to details and accuracyAbility to maintain confidentialityProfessional appearance and demeanorAbility to work independently and as part of a team
Vacancy posted 18 days ago
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