Intake Eligibility Specialist

Current employees: Please apply through the employee portal to be considered for this opportunity.

Pay Range:
$41.45 - $50.97 Hourly

Department:
Department of County Human Services (DCHS)

Job Type:
Regular Represented

Exemption Status:
United States of America (Non-Exempt)

Closing Date (Open Until Filled if No Date Specified):
August 06, 2026

The Opportunity:

Overview:

THIS WORK MATTERS!

The Clinical Services Specialist increases equitable access to quality of life supports and resources for individuals with intellectual and developmental disabilities by facilitating determinations and redeterminations. These entryway services emphasize awareness, access, choice, and community inclusion for individuals seeking case management services. The services provided by the Clinical Services Specialist are s;ef-directed, community and family inclusive, culturally and linguistically responsive, and support clients to make informed decisions based on their goals.


As the Intake Eligibility Specialist, other duties will include:

• Provide direct assessment of individuals being referred to the I/DD program impacted by physical, developmental, neurological and mental health conditions.
• Conduct interview of applicants, review of statewide requests for eligibility, determination, clinical record review and consultation with licensed professionals (psychologists, social workers, medical doctors).
• Complete comprehensive record review of all developmental, educational, mental health and medical records.
• Document record review and provide clinical rationale for how an individual meets DSM5 diagnostic and ORA criteria for qualifying neurodevelopmental disorders.
• Document comorbid conditions and clinical impressions about their impact upon functioning.
• Assist and consult with care team, family members, mental health providers, law enforcement, adult protective services and community partners in navigating complex service systems such as mental health, medical, and legal, facilitate education on complex medical and psychological terminology and reports.
• Provide eligibility peer support to other CDDR Clinical Service Specialists.
• Provide critical case review consultation and support to community partners including CDDP case managers, Brokerage PA's and other connected systems including child welfare, Oregon Health Authority, behavioral health, school, medical and psychiatric facilities, law enforcement, detention centers, pediatric specialists, children's wrap around programs and Department of Corrections.
• Responsible for clinical oversight of applicant's eligibility determination or redetermination in adherence with OAR eligibl;ity determination timelines.
• Maintain documentation related to eligibility determinations. Document progress notes of the intake process in accordance with the OAR's. Prepare data and submit reports upon request.
• Participate in a basic training sequence as outlined in the Oregon Administrative Rules.
• Participate in a minimum of 20 hours per year of Department sponsored training or other training in the areas of intellectual or developmental disabilities.
• Complete continuing education units for individual licensure.

Multnomah County values and supports diversity and inclusion. We do this by creating a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. As a Department of County Human Services (DHCS) employee, you will create a work culture of respect, trust, and understanding for the highly diverse populations of the Department of County Human Services in the office and in the community. Every employee shares the responsibility for promptly bringing to the County's attention conduct that interferes with providing a work environment free of illegal discrimination and harassment.

TO QUALIFY:

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled as required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.

Minimum Qualifications/Transferable Skills*:

Education/Training:

• Master Degree in behavioral science, social science, psychology, social work, or a closely related field and
• Two (2) years of human services related experience such as work assisting people and groups with economic disadvantages, employment, abuse and neglect, substance abuse, aging disabilities, prevention of health, cultural competencies, or housing services.
• Diversity and Equity: Ability to promote a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds, and values
• Must pass a background check

Preferred Qualifications/ Transferable Skills*: You do not need to have the following preferred qualifications/ transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.

*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant to this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.

SCREENING & EVALUATION:

REQUIRED:

Application Packet: You must submit all requested items below. Failure to do so will be deemed an incomplete application.

1. Attach a Resume demonstrating you meet minimum qualifications; AND

2. Attach a Cover Letter addressing the following:

• Demonstrate your experience working with diverse, vulnerable populations; and
• How do you meet the qualifications for this position;
• Why you are interested in the position

Note: The application, resume and cover letter should clearly demonstrate your work experience/skills and how they relate to the descriptions provided in the 'Overview' and 'To Qualify' sections of the job announcement. Please be thorough, as these materials will be scored and determine your eligibility to advance in this recruitment process.


-- Only apply ONCE for this opportunity. Duplicate applications CANNOT be submitted on Workday. --

• Internal applicant: If you are an internal candidate (current employee, including on-call, regular, probationary, limited duration, and temporary employee), your job application will consist of the career profile that you complete on Workday. Before you apply, please make sure to do the following:
  
  • Navigate to your profile in Workday (see: My Career Profile) and click on the "Career" section of your profile. Complete all sections of your career profile that you want to have included in your application (Job History, Education, Skills, Languages, Certifications, etc.).
  • When completing the application on Workday as an internal candidate, you will need to scroll down to see the "Resume/Cover Letter" section on your screen. This is the place where you may upload your resume and cover letter by clicking the "Upload" button for EACH document you'd like to upload. There will be no other prompts for you to upload your resume and cover letter.

• External applicant: When completing the application on Workday as an external candidate (including volunteers, unpaid interns, contractors, and community partners) through you will come to a page where you will see the "Resume/CV" section. This is the place where you may upload your resume and cover letter by clicking the "Upload" button for EACH document you'd like to upload. There will be no other prompts for you to upload your resume and cover letter.
• Do not click the "Submit" button before you upload your documents.

After You Apply:

• Please save a copy of this job posting for your reference, as it will not be available for you to view online after the job posting closes.
• Log in to your Workday account before the job posting closes to see if you have any pending tasks or actions to complete. These can be found under the "My Applications" section. You must complete these tasks or actions before the job posting closes.
• Check both your email and Workday account for updates regarding this recruitment.

The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:

• Initial review of minimum qualifications
• Resume and Cover Letter Review
• Phone screen
• Consideration of top candidates
• Language assessment
• Background, reference

Note: Application information may be used throughout the entire selection process. This process is subject to change without notice.

Additional Details

Hybrid Telework: This position is designated as "hybrid telework," meaning you will be working both remotely (from home) and in person at an onsite location. The designation of Hybrid Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations. The onsite work location for this position is Five Oak 209 SW 4th Ave Portland, Or 97209.

Serving the Public, Even During Disasters

Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.


In accordance with Oregon Law , Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume, cover letter and other application materials.

Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

Veterans' Preference: Under Oregon Law, qualifying veterans may apply for veterans' preference. Review our veterans' preference page for details about eligibility and how to apply.

Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.

Questions?

Recruiter:
Nicole Cole

Email:
View email address on click.appcast.io

Phone:
View phone number on click.appcast.io

Application information may be used throughout the entire selection process. This process is subject to change without notice.

Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.

Job Profile:
6295 - Clinical Services Specialist