Product Management Director, AgentExchange

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all.

Job Description Summary

We are seeking a Director of Product Management to lead our new Partner Security, Governance, and Guardrails Platform. In this new product management role, you will define and execute the strategy for services and tools that ensure partner‑deployed technology—especially AI agents—remains secure, safe, compliant, and predictable across runtime environments. You will own the roadmap for empowering our Independent Software Vendors (ISVs) with the tools they need to maintain enterprise‑grade trust, operational control, and safety at scale.

About the Role

As the Director of Product Management for this new domain, you will build and scale a comprehensive suite of platform products across strategic pillars, such as Permission Enforcement, Agent Learning & Data Governance, Cross‑Org Policy Enforcement, and Cost Control & Resource Governance. You will work directly with our partners to safely innovate with AI, delivering essential mechanisms like agent kill switches and dynamic action constraints.

Key Responsibilities

• Own the zero‑to‑one product vision, strategy, and roadmap for the Partner Security, Governance, and Guardrails Platform.
• Pioneer the transition from static, user‑inherited permissions to dynamic, task‑driven access envelopes, giving AI agents secure and distinct identities.
• Build robust controls that specify exactly what partner‑deployed agents can ingest, retain, or learn from customer data, including strict egress policies for external AI endpoints.
• Design a scalable architecture that allows ISVs to declare baseline security policies that automatically propagate across all subscriber organizations where their packages are installed.
• Deliver a two‑tier governance mesh that allows ISVs to configure default caps and throttling rules for flex credit consumption, preventing runaway agent costs and unexpected customer bill‑shock.
• Manage the end‑to‑end lifecycle of key platform services, such as Partner Guardrail Services, Partner Security Assistant, Permission Enforcer, Cost Control Framework, Partner Agent Learning Governance Service, and Action Constraint Policy Engine.
• Partner closely with Engineering, Security, Legal, Go‑To‑Market, and external ISV partners to deliver these mission‑critical trust services.

Qualifications

• 10+ years of progressive product management experience, with proven success in leadership roles (Director level or equivalent).
• Deep domain expertise in enterprise security, trust, identity, data governance, and platform product management.
• Specific experience working with ISVs, partner ecosystems, or B2B developer platforms.
• Strong understanding of AI technologies, agentic architectures (LLMs, generative AI), and the unique security/compliance challenges they present.
• Proven track record of successfully securing resources to build and launch greenfield enterprise or platform products from zero to one.
• Exceptional ability to navigate complex architectural discussions with engineering counterparts and translate them into clear, customer‑centric product requirements.
• Excellent communication and stakeholder management skills.
• Practitioner experience with analytics tools like Snowflake, a strong plus.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via the Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications—without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job‑related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

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