Patient Services Associate (Adult/Peds/Ophthy) - Brighton Center Specialty Care

Job Summary

Provide exceptional customer service and support to all Brighton Center for Specialty Care patients, families, providers and team members.

Responsibilities*

Duties include:

• Receive/assist patients and families as well as providing check in and check out services to specialty care departments.
• Scheduling patients for appointments, tests and consults.
• Collect co-pays, answer telephone calls, prepare charge tickets, and collect payments.
• Candidate should expect cross training on all office duties and be able to assume different roles as needed.
• All other duties as assigned.

Required Qualifications*

• Graduation from high school or an equivalent combination of education and experience.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the worlds most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

Work Schedule

Monday through Friday, 7:00 AM - 7:00 PM. Rotating Saturdays 8:00 AM - 4:00 PM.

We are flexible in scheduling, and request that you are also flexible in working various shifts.

Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the Service Employees International Union (SEIU), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.