Clinic Liaison & Administrative Assistant

Job Description

Job Description

Join Our Team as a bilingual Administrative Assistant!

Are you a detail-oriented professional with a passion for healthcare and patient-centered services? Docsby & Vitaminise, located in sunny Orlando, Florida, is looking for a Clinic Liaison & Administrative Assistant to help us deliver exceptional care to our patients. If you’re ready to be part of a team that values professionalism, collaboration, and personalized care, we’d love to hear from you!

At Docsby & Vitaminise, we pride ourselves on providing accessible, patient-centered primary care and wellness services. Our mission is to combine clinical care, preventive health, patient education, and care coordination to empower patients to manage their healthcare needs effectively. Join us in creating a welcoming and respectful environment for every patient.

What You’ll Do: Key Responsibilities

As a Clinic Liaison & Administrative Assistant, you’ll play a vital role in supporting the daily operations of our clinic while serving as a key communication link between our leadership and clinical teams. Your responsibilities will include:

• Coordinating communication between corporate leadership and the local clinic team.
• Supporting daily administrative workflows and operational needs.
• Collaborating with Billing and Bookkeeping teams for patient accounts, insurance verification, self-pay services, cash reconciliation, and financial documentation.
• Preparing and organizing operational and performance reports for leadership.
• Monitoring patient volume, appointment activity, cancellations, and other operational indicators.
• Assisting with clinic licensing, accreditation, credentials, compliance preparation, and required documentation.
• Providing administrative support to Primary Care and Functional Medicine providers and medical assistants.
• Assisting patients with administrative questions and concerns in a professional and welcoming manner.
• Maintaining strict confidentiality of patient, financial, employee, and corporate information.

What We’re Looking For: Qualifications

The ideal candidate will bring a combination of experience, skills, and professionalism to the role. Here’s what we’re seeking:

• Experience: At least 1 year of experience in healthcare administration, medical office operations, clinic administration, or a related field. Experience in Primary Care, Functional Medicine, or Medical Wellness is a plus.
• Education: An Associate's or Bachelor's degree in Healthcare Administration, Business Administration, or a related field is preferred.
• Technical Skills: Familiarity with EHR/EMR systems, medical billing software, and strong Microsoft Excel or Google Sheets skills.
• Knowledge: Understanding of patient accounts, insurance verification, cash handling, and basic bookkeeping. Familiarity with HIPAA, OSHA, healthcare compliance, and accreditation processes.
• Soft Skills: Excellent communication, organization, problem-solving, and customer-service skills. The ability to handle confidential information with discretion and professionalism is essential.

Why Join Docsby & Vitaminise?

While this position does not currently include additional benefits, you’ll have the opportunity to work in a supportive and collaborative environment that values professionalism, accountability, and respect. At Docsby & Vitaminise, we are committed to fostering a culture where every team member feels valued and empowered to make a difference in the lives of our patients.

Ready to Make an Impact?

If you’re ready to bring your skills and dedication to a team that’s passionate about providing exceptional healthcare, we’d love to hear from you! Apply now to join Docsby & Vitaminise as a Clinic Liaison & Administrative Assistant and help us create a positive and patient-focused healthcare experience.

Let’s work together to make a difference—one patient at a time.

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