Manager of Marketing Operations

Job Description

Job Description

About the Role
We're looking for a Manager of Marketing Operations to bring operational excellence to a fast-paced and collaborative marketing organization. You'll play a key role in ensuring that our strategic marketing efforts are executed and tracked effectively, our teams stay aligned, and our marketing investments are driving impact.

This is an ideal role for someone who thrives at building systems with strategy, execution, and operational excellence—and loves partnering cross-functionally to make things happen.

What You'll Do

Data & Workflow Creation

• In partnership with Marketing, Sales, and Operations, design automated marketing workflows across Salesforce, Hubspot, Slack, Ad and other GTM platforms
• Ensure marketing performance data flows reliably across systems
• Automate repetitive reporting and operational processes in collaboration with Revenue Operations
• Develop scalable automation frameworks for marketing programs
• Create forms, workflows, and campaigns for comprehensive performance tracking across all marketing channels.

Marketing Systems Optimization

• Monitor system performance, quickly identify and partner in resolving software/process/integration problems while providing regular system performance trend reports.
• Build and optimize the systems required for sophisticated outbound reach, ensuring high deliverability and seamless integration with our CRM and ADR/Sales teams.
• Support improvements across marketing systems and platform workflows to allow further insight into the marketing funnel, channel ROI, and trends.
• Partner with Revenue Operations and other teams to align enrichment and automation with broader system architecture to ensure data quality and data flows across systems
• Maintain operational integrity and scalability of automated workflows
• Ongoing optimization of the marketing software budget by managing licenses, usage, and value for investment ensuring spending is aligned with strategy and objectives

Email & Lifecycle management

• Define segmentation and size audiences in partnership with Demand Generation & Customer Marketing using product and CRM data to prioritize highest-impact opportunities
• Own email lifecycle strategy and execution across email nurture campaigns in partnership with demand generation to drive onboarding, activation, retention, and expansion
• Map and maintain end-to-end customer journeys, identifying key moments, gaps, and opportunities for impact
• Ensure compliance with data privacy regulations and other relevant regulatory requirements such as GDPR, CCPA, etc while monitoring best practices within marketing operations

Operational Projects

• Lead operational initiatives that improve marketing systems, workflows, and processes in deep partnership with Revenue Operations
• Develop clear project plans and coordinate stakeholders across teams
• Ensure cross-functional projects remain aligned and on track

Marketing - Sales Process Improvement

• Partner with internal teams to automate repetitive marketing processes
• Identify operational bottlenecks and recommend scalable improvements
• Design repeatable workflows and playbooks that improve consistency and efficiency
• Support teams in adopting new tools, automation, or operational processes

What You'll Bring

• 5+ years of experience in Marketing Operations or Revenue Operations, with deep experience in building scalable marketing system architectures and processes.
• Hands-on experience with Salesforce, Hubspot, 6Sense, Gong, Zoominfo or comparable systems
• Experience implementing automation and operational improvements
• Strong systems thinking and workflow design capabilities
• Experience eliminating manual work through automation or process redesign
• Strong project management skills
• Ability to translate loosely defined operational challenges into scalable solutions
• Ability to influence cross-functional teams without formal authority

Full compensation packages are based on candidate experience and certifications.

WA pay input

$92,000—$145,000 USD

Full compensation packages are based on candidate experience and certifications.

CA pay input

$92,000—$145,000 USD

Full compensation packages are based on candidate experience and certifications.

NY pay input

$92,000—$145,000 USD

Full compensation packages are based on candidate experience and certifications.

USA pay input

$92,000—$145,000 USD

WHERE YOU'LL GO

• Hyperproof also loves to see an internal transfer. If a linear career path is not what you're looking for, you can work with your manager and our people team to explore lateral moves to other parts of the organization as you continue to grow with us.

WHAT WE OFFER TO OUR EMPLOYEES

Please note: Benefits listed below are for employees in the United States; contractor roles or international positions may differ

• Annual compensation reviews + equity
• Unlimited PTO: strongly encouraged to unplug and recharge
• Health: coverage for medical, dental, and vision - employee and dependents
• 401K, which vests immediately, complete with a 4% company match
• 12 weeks of Parental leave and 1 year free diapers and wipes with Honest
• Annual company in-person events and quarterly in-person connects
• $500 home office stipend - at the time of hire. Any additional home office needs are requested as needed.
• $100 quarterly paid wellness stipend
• Pet insurance discount
• Slack channel notifications turn off after 5 pm based on your time zone
• Two Hypercharge weeks of rest where we close company-wide (July & Dec)

It's an exciting time to be at Hyperproof — we recently raised $40 million in our Series B financing, further cementing Hyperproof as the emerging leader in the risk and compliance management space.

At Hyperproof's core are our passionate team members who focus on user experience, beautiful design, and evangelize a positive social impact of our cloud based platform. We help organizations streamline their risk and compliance workflows so our customers can spend more time strategically managing programs and less time wrangling spreadsheets.

We are disrupting the governance, risk, and compliance software space with our innovative platform by helping traditionally unsung heroes (compliance professionals) do the right things so the wrong things don't happen.

Learn more about the @hyperproof culture and how it all started.

A NOTE ABOUT OUR INTERVIEW PROCESS

We're committed to creating a fair, respectful, and secure hiring experience for everyone. As part of that commitment, we use standard verification steps throughout our interview process.

Here's what that means for you:

• We may conduct routine verification checks during the hiring process.
• You might be asked additional questions to better understand your experience and background.
• For video interviews, we ask that candidates be on camera without filters or visual modifications.

These steps are applied consistently for all candidates and are designed to ensure an equitable experience for everyone.

EQUAL OPPORTUNITY EMPLOYER

Hyperproof is committed to a diverse and inclusive workplace — it's one of our core values! Hyperproof is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

To ensure a smooth interview process, all candidates will be required to provide a valid phone number that is not a VOIP (Voice Over Internet Protocol) number. This helps us maintain clear and reliable communication throughout your interview experience.