Senior International Freight Forwarding Coordinator - Ocean

Senior International Freight Forwarding Coordinator – Ocean International Freight Forwarding Coordinator – Ocean & Air Direct Hire International Freight Forwarding We are currently scheduling interviews. If you know international freight forwarding, understand what it means to truly own a shipment, and have strong CargoWise experience, we want to speak with you. We are recruiting for an established global logistics organization seeking an experienced Senior International Freight Forwarding Coordinator for its Plano operation. This is a hands-on role managing international freight from beginning to end across ocean and air, import and export. The approximate mix: Ocean import is the heart of the position, but we're looking for someone with experience across all four areas: ocean import, ocean export, air import and air export. What You'll Do You'll independently manage international shipments and customer accounts while working closely with carriers, overseas agents, customs resources, vendors and internal teams. Day to day, you'll: Manage ocean and air import/export shipments from origin through final delivery Coordinate customs-clearance activity and required documentation Track shipments and proactively communicate status to customers Work directly with carriers, overseas agents and service providers Review shipping and customs documentation for accuracy Resolve shipment delays, documentation issues and other exceptions Review freight rates and help ensure cost-effective solutions Audit shipment information and data entry for accuracy Review billing and vendor payments Prepare invoices as needed Monitor account profitability and margins Maintain customer and operational SOPs Ensure compliance with FMC and applicable international trade requirements Support and guide other members of the forwarding team Identify ways to make processes more accurate and efficient What We're Looking For This isn't an entry-level forwarding position. We need someone who already knows the business and can take ownership from day one. 4–5+ years of international freight-forwarding experience Strong ocean import experience Ocean export experience Air import and export experience NVOCC experience 2+ years of hands-on CargoWise experience — required Customs-clearance and documentation knowledge Strong understanding of international shipping documentation Knowledge of FMC and global trade requirements Experience working with carriers and overseas agents Strong customer-service and account-management skills Rates, billing and vendor-payment experience Strong attention to detail Microsoft Office proficiency Bachelor's degree preferred; relevant experience can substitute Japanese language skills are a plus, but not required Who Will Do Well Here Someone who knows how to own a shipment. You understand what's supposed to happen next without waiting for someone to tell you. You notice when the documentation isn't right. You follow up before a small issue becomes a large one. You keep your customer informed without creating unnecessary noise. And when something inevitably doesn't go according to plan, you stay calm, figure it out and get the shipment moving again. Accuracy matters. Communication matters. Follow-through matters. This is an opportunity for an experienced forwarder who enjoys the work, knows the details and wants to be trusted to do the job well. #J-18808-Ljbffr The Robinson/Diamond Resource Group