Future Opening: Patient Care Coordinator

Patient Care Coordinator

At Victory Hearing & Wellness, our Patient Care Coordinators (PCCs) are the welcoming face of our organization, playing a pivotal role in creating a positive experience for every patient. As an essential part of our team, you'll engage with the community, manage patient scheduling, and conduct follow-up calls to ensure exceptional care and seamless communication. We're looking for driven, motivated individuals who are passionate about growing our clinics and making a difference in patients' lives. This role requires strong customer service, sales, and marketing skills. PCCs at Victory Hearing & Wellness embody an entrepreneurial spirit by actively participating in grassroots marketing, community outreach, and networking to generate leads. Your enthusiasm for connecting with others and improving quality of life will be at the heart of your success in this role. At Victory Hearing & Wellness, we're committed to being socially and civically responsible. Team members have opportunities to volunteer their unique skills locally and support impactful initiatives that align with our mission. If you're passionate about helping others and thrive in a dynamic, collaborative environment, join our team and contribute to our mission of enhancing lives through world-class hearing healthcare and integrative wellness services!

Responsibilities:

• Serve as the first point of contact for patients, ensuring a warm and professional experience.
• Schedule and confirm patient appointments and manage follow-up communications.
• Insurance verifications
• Actively engage in community outreach and marketing efforts to build clinic awareness.
• Support initiatives by educating patients about our services.
• Embrace a proactive approach to networking and lead generation.

Qualifications:

• Exceptional interpersonal and customer service skills.
• Experience in sales, marketing, or healthcare preferred.
• Self-motivated and goal-oriented, with a passion for community engagement.
• Strong organizational and multitasking abilities.

Make an impact where it matters most. Join us at Victory Hearing & Balance and be part of a team dedicated to improving lives and supporting overall wellness in our community. Compensation: $20.00 - $24.00 per hour At Victory Hearing & Wellness (VHAW), we believe in an integrative approach to health and wellness. As a leading provider of audiological and wellness services in the Austin Metro area, we are dedicated to transforming lives by enhancing hearing health and overall well-being. With two conveniently located clinics in West Lake Hills and Hutto, Texas, VHAW combines cutting-edge technology, compassionate care, and evidence-based practices to deliver exceptional results for our patients and clients.

Our Mission: To empower individuals to achieve optimal hearing health and total wellness by addressing their unique needs through comprehensive care, education, personalized solutions and coordinated care with PCPs and Specialists.

Our Vision: To redefine healthcare by offering integrative services that merge audiological expertise with wellness strategies, creating a 360-degree approach to improving quality of life.

Our Story: Victory Hearing & Wellness was born from the integration of Victory Hearing & Balance, a trusted audiological clinic, and Victory Health & Wellness, a dynamic wellness brand formerly known as Star Ranch Fitness. Together, we've created an innovative health ecosystem that provides exceptional care across hearing health, nutrition, exercise therapy, cognitive training, and lifestyle coaching. Led by Dr. Jill Davis, Au.D., Director of Clinical Operations, and Victor Davis, Certified Health Coach, our expert team collaborates to address the six dimensions of wellness: physical health, nutrition, medical care, sleep, mental fitness, and social interaction.

What We Offer:

• Hearing Health Services: Comprehensive audiological care, including hearing aids, balance testing, tinnitus management, and preventive education.
• Integrative Wellness Programs: Diagnostic labs, exercise therapy, personal training, nutrition coaching, and supplement protocols tailored to individual needs.
• Comorbidity Screening and Prevention: Risk assessments and evidence-based interventions for conditions like diabetes, cognitive decline, and hearing-related comorbidities.
• Innovative Patient Care: Advanced tools like music training for cognitive health, fall prevention protocols, and virtual support via our VHAW Coaching App.

Why Join Us? At VHAW, we are more than just a clinicwe are a community of professionals who are passionate about making a meaningful difference in the lives of those we serve. By joining our team, you'll be part of an organization that values growth, innovation, and collaboration. Whether you're an audiologist, health coach, exercise therapist, personal trainer or wellness specialist, you'll have access to state-of-the-art facilities, ongoing education, and the opportunity to work within a supportive and dynamic environment.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to ISSA Online Corporate.