Hybrid Service Desk Analyst I - First-Line Tech Support
Synergy IT Solutions
Synergy IT Solutions in Buffalo, NY is seeking a Service Desk Analyst I to be the first point of contact for technical support. You will handle phone, email, and ticket-based requests, document issues, and route more complex concerns to the right tech resources. This role offers hybrid work, growth opportunities, and a chance to improve users' day-to-day tech experiences while building professional skills in Windows, Microsoft 365, and IT service processes. #J-18808-Ljbffr Synergy IT Solutions
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Aleron in Buffalo, NY is seeking a Technical Support Analyst II knowledgeable in desktop support and IT troubleshooting. The role involves offering comprehensive support to end users and assisting with installations and deployments across the company. Qualified candidates...Suggested- The University at Buffalo is seeking an Instructional Support Technician for the Graduate School of Social Work's IT team. This role provides technical support across desktops, instructional technologies, classroom resources and enterprise applications to assist faculty...Suggested
- ...is best when it’s shared. Position: Service Desk Analyst I (7AM - 4PM) Location: Buffalo, NY Remote Status: Hybrid Job Id: 182 # of Openings: 1 About the... ...Analyst I to join our team. As a first point of contact for technical support, you will help users resolve common...SuggestedWork experience placementWork at officeRemote workWork from homeHome office
$55k - $65k
...firm is seeking an entry-level Information Technology Support Specialist to provide first-line IT support in Buffalo or Rochester, NY. Responsibilities... ...will have strong technical skills, exceptional customer service abilities, and the capability to adapt to a fast-paced...Suggested- .... Summary of role The IT Help Desk Technician serves as a key point... ...to resolve issues and support day-to-day technology needs. This... ...Responsibilities Include Serve as the first point of contact for team... ...out system upgrades, including service enhancements, certificate...Work at officeRemote work
- Goodwill of Western New York is hiring an IT Support Technician to provide end-user assistance... .... You will onboard new employees with tech setups, coordinate with external vendors... ...organization are essential, with a focus on service to the community. #J-18808-Ljbffr...Daily paid
$23 - $29 per hour
...Now Hiring: It Support TechnicianProvide end user support, resolving technical issues and provide technical assistance for operating systems... ...and a career with purposeProlonged periods of sitting at a desk and working on a computer.Ability to twist, bend and reach on a...Work at officeImmediate start$65k - $75k
...solutions, workforce management, IT services, and more to meet the ever-... ...Job Summary: The Technical Support Analyst II works with internal... ...Responsibilities: Desktop support - desk side and remote phone support... ...role operates in a modern, hybrid work environment, utilizing...Work at officeRemote workWeekend work- The University at Buffalo is hiring an Instructional Support Technician for the Graduate School of Social Work's IT team. The technician... ...support for the school's instructional, research and public service missions, covering desktop environments, instructional technologies...
- The Technical Support Analyst II at Aleron Group provides hardware and software support to internal staff and external customers... ...challenges. The role includes desktop and remote desk-side support, 1st/2nd line help desk functions, and workstation deployment. The position...Remote jobWork at office
- Netrio is seeking a Service Desk Analyst to deliver frontline IT support for our clients. You will handle calls and tickets, resolve issues with speed, and document steps for knowledge sharing. You will collaborate with network engineers and project teams, learn client...
- About the role The Service Desk Analyst will model the Netrio mission, vision... .... This role is on the front line for reactive client requests... ...Desk will typically be the first interaction a user may have... ...and email. Provide initial support for all calls and tickets received...Work experience placementWork at office
$62.4k - $75k
...Job Description Role: Technology Support Analyst II Location: Buffalo, NY Pay Rate... ...Ticket Management: Log, track, and resolve service requests and incidents using the... .... Escalations: Collaborate with the first-line support team, escalating unresolved or...Permanent employmentWork at officeLocal area- ...Hybrid Work Opportunity Handling Student Loan CollectionsFor 40 years, ConServe has been... ...accounts receivable management and collection services specializing in customized solutions for... ...Modifications will be made as needed to support changes in the business climate and...Permanent employmentWork at officeRemote workFlexible hoursShift workDay shiftAfternoon shift3 days per week
- BestSelf Behavioral Health seeks an IT Support Specialist to join the Information Systems Team. You will provide Level 1 help desk support, manage tickets, and deliver on-site and remote assistance for Buffalo-area locations. The role involves installing and configuring...Remote work
- ...a global leader in delivering technology services and solutions to the world’s most demanding... ...and consumers. Dynamic Server Support is a senior position that performs tasks... ...troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts...WorldwideLong distanceNight shift
$64.54k - $88.74k
...Decision Support Analyst Location: Larkin Bldg @ Exchange StreetLocation of Job: US:NY:BuffaloWork Type: Full-TimeShift 1 Job Description... ...workforce and the community who need and depend on our care and services. We understand that racism and health inequities stand firmly...- ITPartners+ is seeking an IT Support Engineer II to provide front-line IT support to partners in a hybrid role based in the Greater Buffalo area. You will troubleshoot issues, set up hardware, and engineer long-term solutions while collaborating with engineers and vendors...
$54.4k - $81.6k
Role at a glance: Support customers and field technicians from the Buffalo office through phone, email, and the Case Management/CRM system... ...field exposure and technical development, not routine field service or onsite escalation coverage. About the role The Core -...Full timeTemporary workWork at officeImmediate startRemote workFlexible hours$52k - $72k
...application process. Technical Support Specialist 2 days ago Requisition... ...Technical Support Specialist (the analyst) reports to the Director of End User Services of their respective campus with ITEC... ...of computers Manage help desk and department work through the campus...Work experience placementWork at officeShift work$68k - $73k
...career. From day one, we offer the tools and support to help you succeed. As the world leader... ...support to end-users remotely and desk-side. The individual responds to help requests... ...of published apps and desktops) Domain services: MS Active Directory, DNS, DHCP Microsoft...Currently hiringWork at officeRemote work- CTG in Buffalo seeks a Level 2 Helpdesk Technician to support end users, assist Level 1 staff, and coordinate with vendor technicians. You will document solutions in CTG’s ticketing system and maintain accurate CMDB data. The role includes PC imaging, hardware shipping,...Work at office
$80k
CTG is seeking a Senior Support Technician to join our team in Buffalo, NY. This role provides Level 2 technical support to internal users... ...with other Level 2 personnel as well as outside vendors or service companies Contact, schedule, and follow up with vendors for service...Work at officeLocal areaRemote work- CTG in Buffalo, NY is seeking a Senior Support Technician to provide Level 2 technical support to internal users, diagnosing and resolving... ...satisfaction. The role involves imaging with MS Autopilot, desk-side support in the Buffalo office, managing access and CMDB records...Work at office
- Data Center Support TechnicianThe Data Center Support Technician is responsible for managing operational integrity of the H5 Data Centers... ...and oral)Familiar with physical security protocolsCustomer service experienceIT system qualifications will be required if not already...Remote workShift workWeekend work
- ...property damage claims and litigation from first notice of loss through resolution within... ...of AI while maintaining productivity and service quality.Acquire and maintain relevant... ..., health coaching and other resources to support your daily life needs.Volunteer Encouragement...Full timeWork at officeLocal areaNight shift
$60k - $75k
...its headwear collection, but also for its accessories and apparel lines for men, women and youth. The brand is worn as a symbol of self-... ...Legal team at New Era Cap provides strategic legal guidance and support across all areas of the business, including licensing, finance,...Full timeCasual workRemote work$97.1k - $161.8k
...visa including those eligible for CPT/OPT or the Stem OPT extension.Position OverviewThe Senior Technical Solutions Analyst - SaaS Applications supports, configures, and improves a portfolio of approximately 10-12 SaaS applications, including a consent management platform...Full timeWork experience placementH1bWork at officeWork from homeFlexible hours1 day per week$59 per hour
...identify risks, improve compliance, and support evolving security requirements. Why You'... ...leader serving multiple industries. People-first environment that encourages employees to... ..., executive search, and workforce services worldwide. What You'll Do Develop business...Temporary workWorldwide
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