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Hybrid Service Desk Analyst I - First-Line Tech Support

Synergy IT Solutions

Synergy IT Solutions in Buffalo, NY is seeking a Service Desk Analyst I to be the first point of contact for technical support. You will handle phone, email, and ticket-based requests, document issues, and route more complex concerns to the right tech resources. This role offers hybrid work, growth opportunities, and a chance to improve users' day-to-day tech experiences while building professional skills in Windows, Microsoft 365, and IT service processes. #J-18808-Ljbffr Synergy IT Solutions

Vacancy posted 4 days ago
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