General Manager

Job Description

Job Description

General Manager

Growing Hospitality Concept | Boston, MA

This is a pretty special opportunity for an entrepreneurial, hands-on General Manager who wants more than simply running someone else's playbook.

We're partnering with an exciting, founder-led hospitality concept in Boston that has built an incredible culture, a genuinely passionate team and some amazing customer love and feedback since launching.

Now they're looking for a strong operator to come in, take real ownership of the day-to-day business and help build the foundations for what comes next.

And there is a lot more to come.

The Opportunity

This isn't a role for someone who wants to manage from the sidelines.

We're looking for someone who sees a problem and solves it. Someone who asks how can we do this better?, comes up with ideas, creates solutions and then actually makes them happen.

You'll take ownership of the operation - people, culture, guest experience, standards, systems, labour, costs and overall performance - working closely with an ambitious and highly engaged ownership team.

You'll inherit a fantastic team and a business that customers already love, while having the freedom to bring ideas to the table and put your own stamp on how the operation evolves.

What We're Looking For

You'll likely already be a General Manager, Assistant General Manager or strong Restaurant Manager within a high-volume, fast-paced hospitality or food & beverage environment.

More importantly, you'll be:

• A natural people leader who genuinely enjoys developing teams
• Commercially savvy and comfortable owning operational performance
• Hands-on and happy jumping in wherever needed
• Creative, resourceful and an out-of-the-box thinker
• Solutions-focused - you don't just identify problems, you fix them
• Comfortable building systems and improving processes
• Obsessed with delivering a brilliant customer experience
• Excited by change, growth and the opportunity to help build something
• Ambitious, without having an ego about getting your hands dirty

Where This Could Go

This is the exciting part.

The business has ambitious growth plans, but the focus is firmly on building the right foundations first.

The person joining now will have the opportunity to become a key part of that journey.

For someone who proves themselves, there is genuine potential to grow beyond a single-site leadership position as the business expands, taking on broader operational responsibility and helping shape future locations and teams.

If you're currently working within a larger hospitality group and have ever thought I'd love the opportunity to actually build something, this could be exactly what you've been waiting for.

Boston, MA

Applicants must already have the legal right to live and work in the United States.

Apply confidentially to learn more.

Thank you for your interest! Due to the volume of applications we receive, only candidates selected for the next stage will be contacted. We really appreciate the time taken to apply.