Tier 2 Service Desk Engineer — IT Support & Security
$60k - $80kWEBIT Services
WEBIT Services is looking for a Tier 2 Service Desk Engineer in Naperville, Illinois. This role involves providing mid-level technical support, resolving complex issues, and supporting IT projects. The ideal candidate will have strong problem-solving skills, experience with server administration, and the ability to mentor junior staff. Key benefits include company-paid health insurance, unlimited PTO after 90 days, and various additional insurances. Competitive salary range is $60,000 - $80,000 per year. #J-18808-Ljbffr WEBIT Services
$50k - $65k
...industry‑leading technology service businesses. Our... ...long term. Network IT Easy Inc. is a Managed... ...(MSP) and technical support outsourcing company located... ...in Illinois.” Help Desk Technician (Tier 1‑2) We are seeking a... ...(hardware, network, security, ISP, Microsoft 365,...SuggestedTemporary workRelocation$50k - $65k
A technology service company in Lisle, Illinois, is hiring a Help Desk Technician (Tier 1-2) to support clients through their helpdesk system. This role involves monitoring tickets, ensuring professional communication, and maintaining documentation. Candidates should have...Suggested$45k - $55k
Creative Financial Staffing, LLC is seeking an IT Help Desk Tier 1-2 to provide on-site technical support in Romeoville, IL. This role involves troubleshooting... ...help desk experience, knowledge of cloud computing services, and the ability to work effectively in a fast-...Suggested- A technology services provider in Naperville is seeking a Tier 3 Service Desk Engineer to deliver expert technical support. This role involves handling complex issues, mentoring junior staff, and participating in IT projects. Required qualifications include significant...Suggested
- A technology services company is seeking a Tier 3 Service Desk Engineer to provide advanced technical support and mentor junior staff. Responsibilities include... ...administration, and collaborating on IT projects. Candidates should have at least 2 years in a senior support role...Suggested
- New Opportunity - IT Support Engineer/VIP Support We’re working with a leading... ...a seamless, reliable, and secure technology experience. This... ...stakeholders requiring premium service levels. Key... ...information Coordinate with Tier 2/3 teams, vendors, and engineering...
$45k - $50k
Ecentria Group is seeking a 1st Tier IT Support Specialist to work in a... ...requires collaboration with support engineers and internal customers to... ...issues, and developing self-service processes. Ideal candidates will... ...have a Bachelor's in CIS/CS, 2+ years of customer support...Work at office$85k - $110k
...Summary: WEBIT Services is building a... ...Pipeline for the Tier 3 Service Desk Engineer Position. Please... ...level of technical support within our service... ...collaborate with other IT professionals to... ...Tier 1 and Tier 2 support,... ...Storage Network and Security (Firewall Systems...Full time- ...Level 1 Desktop Support Technician Andy Frain Services is seeking a Level 1 Desktop... ...Technician to join our IT team. We are a fast-... ...Knowledge of IT security best practices. Familiarity... ...: ~2+ years of IT support or help desk experience. ~ Strong...Remote work
- ...Job Description Alert IT Solutions Inc. Awarded Multi... ...Illinois for IT Professional Services Established in 1994,... ...about us on Job Title: Tier 1 Help Desk / Application Support Specialist Location:... ...complex technical issues to Tier-2 / Tier-3 support teams...Contract work
$23 - $26.75 per hour
...Summary : The Technology Specialist Tier 1 Intern will be mentored and taught to support the goals of the district and... ...in planning for the delivery of services to staff and coordinating the use... ...middle school teaching - science, 2) a letter of interest in the position...Hourly payFull timeInternshipImmediate startFlexible hoursWeekend workAfternoon shift$86.4k
...Position Overview The Technical Support Manager leads one or more... ...diagnostic, repair, and service support to International & IC... ...partners cross-functionally with engineering, product development, service... ...collaboration with Tier 2, Engineering, and Product teams...Permanent employmentH1bRemote workVisa sponsorship- Webit-Services is preparing a Candidate Pipeline for the Tier 3 Service Desk Engineer position. Responsibilities include resolving complex technical issues... ...servers, and collaborating on IT projects. Candidates must have at least 2 years of experience and relevant industry...
$55k - $65k
...End User Support Technician Marmon Foodservice Technologies... ...support for IT issues within an integrated... ..., performance, and security. Involved in... ...infrastructure. Act as tier-1 and tier-2 IT support as required... ...monitor tickets in the service desk queue. Prioritize the...Work at officeLocal areaRemote workFlexible hoursWeekend work$70k - $100k
...Responsibilities The Sentinel Support Analyst will be responsible... ...line of technologies all with a security focus. This position can work... ...queue within the established Service Level Agreement (SLA).... ...teams. Staying current on IT security trends, vulnerabilities...Temporary workRemote workFlexible hours- ...IT Support Specialist Location: Lombard, IL Company: Pernix International... ...global construction and engineering operations. This role will provide... ...excellent internal customer service across the organization. Key Responsibilities Provide Tier 1–2 technical support for...Full timeWork at officeRemote work
- ...Help Desk Analyst Primary Purpose: The... ...provides technical support across Schuman Cheese... ...point of contact for IT support, helping... ...complex issues to higher-tier IT teams when... ...enterprise applications and security patches. Assist... ...Required: ~2+ years of...Hourly payFull timeTemporary workCasual workWork at officeRemote workWork visaMonday to Friday
- ...Mission-Critical Support The System Support Technician... ...is the go-to force for Tier 1-2 technology support,... ...role exists to restore service fast, elevate the user... ...and strengthen reliable IT operations. Key responsibilities... .../offboarding with secure access changes;...Work at officeWork from home
- ...candidates for a position that requires specialized experience in IT information security. Ideal applicants will demonstrate knowledge of IT security... ..., and experience in developing IT systems and services. Responsibilities include developing security programs and...
- ...lower grade level in the Federal service or equivalent experience in... ...experience is typically gained in the IT field or through the... ...experience in information systems security methods and procedures to... ...methods, and practices of customer support and determination of user...
- ...preeminent distributor of engineered materials,... ...industry knowledge, service, leading e‑commerce... ...The Global Service Desk Manager is responsible... ...enterprise IT Service Desk operations supporting employees across the... ...teams (Infrastructure, Security, Applications) to ensure...Contract workWork at officeRemote workVisa sponsorshipWork visa
$20.33 - $21.6 per hour
...IT Support Specialist I West Suburban Center (Geneva) Overview Salary Range $20.3... ...accounts Escalate complex issues to Tier 2 or IT Manager as needed Track, update... ..., ticketing systems ~ Strong customer service and communication skills ~ Familiarity...Hourly payFull timeWork at officeRemote workFlexible hours$60k - $90k
...is a premier Managed Service Provider (MSP) and strategic... ...expertise spans: IT Support & Managed Services: Keeping... ...: Connecting top-tier technical talent with the... ..., or NinjaOne). Security & Backup: Familiarity... ...Troubleshooting: Provide Tier 2-3 support for complex...Remote workFlexible hours$80k - $120k
...seeking an ICT Design Engineer to lead the design of low... ..., AV, and physical security systems. You will develop... ...reviewing submittals, and supporting construction through... ...with exceptional customer service. Compensation... ...Overview MOTIVATED…..make IT happen! Sentinel Technologies...Temporary workFlexible hours$45k - $50k
OpticsPlanet, Inc. is seeking a 1st Tier IT Support Specialist (Hybrid) . You will work closely with support engineers and internal customers to... ...development of automated self‑service processes. Requirements Bachelor’s degree in CIS/CS or 2+ years working with customer...Full timeTemporary workWork at office$87k - $112k
Reliable Sprinkler Co. is seeking a Site Administrator based in Oak Brook, IL. This role involves providing on-site IT support, managing hardware and software issues, and ensuring customer satisfaction through effective communication. You will be expected to troubleshoot...$16 - $18 per hour
...Summary Provides support via phone, e-mail and chat for various PC... ...manner consistent with client service expectations. Supervisory Responsibilities... ...in call center or service desk environment. ~ Knowledge of... ...a personal smart phone with 2-factor authentication...Hourly payFull timeWork at officeLocal areaRemote work$16 - $18 per hour
...English and Spanish* Provides support via phone, e-mail and chat for... ...manner consistent with client service expectations. Supervisory Responsibilities... ...in call center or service desk environment. ~ Knowledge of... ...a personal smart phone with 2-factor authentication...Hourly payFull timeWork at officeLocal areaRemote work$29.13 - $30.88 per hour
...complex, high level technical support for computer and network support... ..., and cabling systems. 2. Develop and enforce standards... ...support for Technical Support Services and other college departments.... ...managing systems that requires high security clearance. 6. English and...Full timeContract workPart timeLocal areaRemote workRelocation- Job Title 1. Related experience and Associates Degree preferred 2. Experience or training in network administration and security 3. Such alternatives to the above qualifications as the Board may find appropriate and acceptable
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Tier 2 Service Desk Engineer — IT Support & Security. Be the first to apply!
- lab support engineer Naperville, IL
- customer support engineer Naperville, IL
- IT support engineer Naperville, IL
- line support engineer Naperville, IL
- IT engineer Naperville, IL
- technical support engineer Naperville, IL
- IT developer Naperville, IL
- support engineer Naperville, IL
- tech support engineer Naperville, IL
- helpdesk specialist Naperville, IL


