Receptionist/Greeter

Receptionist/Greeter Position

A vacancy exists for a Receptionist/Greeter for the Montgomery County Intermediate Unit in the Office of Facilities and Operations. The Receptionist/Greeter greets visitors and directs them to the appropriate office/personnel; receives telephone calls and directs them to the appropriate personnel. This position is located at the MCIU's Main Building at 2 West Lafayette Street, Norristown, PA.

Qualifications: No post-secondary degree required. Minimum of 1-3 years of related experience. Bilingual (Spanish/English) strongly preferred. Expertise includes a professional approach to work with strong customer service skills, excellent organizational skills, and the ability to use technology to gain information and communicate with others. Original certificates of clearance from the State Police, Child Abuse Registry, and PDE FBI are required.

Essential Duties: Position holder must have a friendly and helpful personality and project a welcoming attitude to visitors. Serve as a receptionist and greet all persons entering the facility. Notify appropriate personnel when people arrive for appointments/meetings. Direct visitors to appropriate meeting rooms. Answer and screen incoming telephone calls and route calls to the appropriate person. Monitor main voicemail to ensure callers' requests are responded to in a timely manner. In collaboration with security personnel, maintain a pleasant, safe, and orderly atmosphere in the lobby area. Ensure that sufficient number of brochures, handouts, etc. are available in the reception area. Maintain an up-to-date listing of telephone extension numbers. Accept mail, sign for packages, and then advise Support Services Facilitator and/or Warehouse Facilitator that mail and/or packages have arrived. Notify Facilities Technician of emergency situations. Contact ambulance, police, and/or fire departments as necessary. Respond to requests for general information such as a list of IU Board members, a list of Superintendents. Assist Support Services staff with bulk mailings, collating, envelope stuffing, as time permits. Project a positive image of the IU and its programs and services. Serve as a back-up to other staff members and help them with tasks when deadlines require. Perform other related duties as assigned by the Director/Supervisor of Facilities and Operations.

Location: The Montgomery County Intermediate Unit is located at 2 W. Lafayette St. Norristown, PA 19401. Work Schedule: Monday - Friday, 7 hours/day, 12 months (260-262 days/year); this position may include occasional evening hours and the schedule may be adjusted due to evening events. Salary: $22.53/hour - $26.50/hour (PS4).

About Us: The Montgomery County Intermediate Unit, a regional educational service agency, provides dynamic, visionary leadership and effective, efficient services for constituent school districts, schools, and students.

Why Should You Apply? The MCIU offers a competitive salary and comprehensive benefits package to those who qualify. This may include health and wellness benefits, including medical, dental, prescription, vision, and life insurance. Tuition reimbursement. Eligibility for federal student loan forgiveness. Participation in PSERS (Public School Employees' Retirement System). Paid time off benefits.

How to Apply: Applications can be submitted online at Please contact the Human Resources Office at View email address on click.appcast.io or View phone number on click.appcast.io if you have any questions or need assistance.