Job File Coordinator

FRANCHISE JOB DESCRIPTION

Benefits Opportunity for advancement Paid time off Training & development Summary Perform all job file coordinator tasks related to customer calls, job monitoring, tracking, coordination, and audits of jobs. Create preliminary estimates and job file backup. Perform general office duties, such as drafting correspondence, filing, and creating reports. Primary Roles and Responsibilities Job File Coordination Monitor job file status Monitor job file audit status Maintain job file WIPs Monitor and ensure client requirements are followed Job File Documentation Review and validate initial field documentation Create preliminary estimate Perform daily job file coordination Perform job file backup Job File Communication and Reporting Maintain internal communications Maintain external communications Prepare job file reports Job File Audit and Close-out Complete and review job file documentation for final upload and the audit process Complete job file audit process Perform job close-out Necessary Experience and Skill Set A minimum two years of business experience Working knowledge of current business software technologies Superb customer service, administrative, verbal and written communication skills Experience in the commercial cleaning and restoration or insurance industry is desired Experience in writing estimates and the job file process Formal Education/Training High school diploma/GED Associates/bachelor’s degree preferred Physical and Work Environment Requirements This is a largely sedentary role in an office environment. Some filing is required, including the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary. Normal Working Hours, Additional Working Hours and Travel Requirements This is a full‑time position working 7:00 a.m.–4:00 p.m., Monday through Friday. Longer hours and some flexibility may be needed depending on business needs. #J-18808-Ljbffr SERVPRO of Clay, Parke, Sullivan, Vermillion Counties