Loan Servicing Representative

Job Opportunity: Loan Servicing Representative

Are you experienced in loan servicing or healthcare revenue cycle? Our healthcare FinTech client in Nashville, Tennessee is seeking a detail-oriented Loan Servicing Representative to join their growing team. Enjoy competitive compensation, remote work, and the opportunity to make a meaningful impact on patient financial experiences. Apply now!

Loan Servicing Representative Role

The Loan Servicing Representative is a critical, detail-driven role responsible for managing day-to-day loan servicing and transactional workflows. This Loan Servicing Representative position focuses on accuracy, ownership, and efficiency in processing financial data and supporting internal teams.

Posting payments and processing transactions with a high level of accuracy

Supporting funding requests and ensuring timely delivery of reports to banking partners

Managing invoicing and following up on outstanding balances

Maintaining clean and accurate account records and resolving exceptions

Performing reconciliation and identifying discrepancies in financial data

Collaborating cross-functionally with accounting, customer success, and servicing teams

Communicating professionally with customers when needed (low-touch interaction)

Utilizing Excel and internal systems to manage and track data

Loan Servicing Representative Background Profile

2–5 years of experience in loan servicing, banking, healthcare revenue cycle, or similar transactional/accounting roles

Strong Excel skills required (pivot tables, VLOOKUP, formulas)

Bachelor's degree preferred but not required

Experience with payment posting, invoicing, or reconciliation work

High attention to detail with the ability to identify and correct errors

Strong written and verbal communication skills

Ability to work independently and manage multiple priorities

Features and Benefits

Comprehensive medical, dental, and vision coverage

Generous PTO and paid holidays

Fully remote work environment (Tennessee-based) with occasional in-person team events

Collaborative, supportive team culture with strong leadership

Opportunity to grow within a stable and expanding organization

Hands-on training and exposure to healthcare financial systems

Meaningful work that directly impacts patient financial experiences