Payroll & Benefits Administrator

Payroll & Benefits Administrator The Payroll & Benefits Administrator at Park Square Homes is responsible for managing the full scope of payroll processing, benefits administration, and HRIS management for the company. This role requires a high degree of accuracy, confidentiality, and technical proficiency particularly with ADP payroll systems and HRIS platforms. In addition to core payroll and benefits functions, this individual will support HR event coordination, onboarding, and cross-functional HR projects. This is a hands-on, detail-driven role for someone who takes personal ownership of data integrity, compliance, and the employee experience surrounding pay and benefits. Key Responsibilities Payroll Administration Process full-cycle, multi-account company payroll for 150200+ employees using ADP, ensuring accuracy, timeliness, and compliance with all applicable federal, state, and local payroll tax laws and regulations. Conduct regular payroll audits to verify accuracy of hours, deductions, tax elections, garnishments, and benefit contributions identifying and resolving discrepancies proactively before they reach employees. Contact and assist departments in obtaining information required for payroll production and tax-related matters; resolve payroll questions and issues with professionalism and urgency. Process all payroll-related changes including new hires, terminations, promotions, status changes, tax elections, voluntary deductions, and court-ordered garnishments. Assist with preparation or oversight of state and government filings, including 5500s, ADP/ACP discrimination testing, and other compliance reporting as required. Maintain accurate payroll records, reports, and documentation in compliance with company policies and applicable regulations. HRIS Management & Data Integrity Serve as a primary administrator of the HRIS platform, maintaining accurate and current employee records including new hire setup, terminations, status changes, compensation updates, deductions, and benefits elections. Perform regular HRIS audits and data integrity checks to ensure security controls are accurate and employee records reflect current, verified information. Identify and implement HRIS system upgrades, process improvements, and automation opportunities that increase efficiency and data accuracy across the HR function. Generate and distribute standard and ad hoc HRIS reports for HR leadership, Finance, and other stakeholders as needed. Benefits Administration Administer all aspects of the company's employee benefits programs, including medical, dental, vision, prescription drug, EAP, and worksite wellness programs. Manage 401(k) retirement plan administration, leaves of absence (including FMLA), term life insurance, disability programs, and accidental death policies. Reconcile benefits statements and process payments to vendors accurately and on schedule; audit departmental invoices for accuracy and compliance. Work in conjunction with the benefits broker/consultant to develop company cost information, evaluate plan options, and prepare recommendations for management regarding cost-sharing between employer and employee. Implement new plans and plan changes by collaborating with the broker to prepare employee communications, enrollment materials, and plan booklets. Advise and counsel employees and managers on benefits eligibility, plan details, and enrollment processes; handle benefit inquiries and resolve complaints with urgency and discretion. Maintain enrollment, application, and claims records for all benefit plans and ensure accurate data within all benefits platforms. Ensure company compliance with ERISA, ACA, and all applicable federal and state regulations governing employee benefit programs. Prepare and file reports required by federal and state agencies, including the IRS, Department of Labor, and relevant insurance commissioners. Coordinate company benefits with government-sponsored programs and stay current on changes to state and federal laws affecting benefits; communicate necessary changes to management. HR Event Coordination Coordinate and support HR-driven events including open enrollment meetings, new hire orientations, benefits fairs, employee recognition events, and company-wide HR initiatives. Partner with HR leadership to plan and execute employee-facing events that reinforce Park Square Homes' culture, support engagement, and ensure employees are informed and connected to their benefits and resources. Manage logistics, vendor coordination, communications, and follow-up for HR events from planning through execution. Employee Support & HR Operations Serve as a knowledgeable, approachable point of contact for employee questions regarding payroll, benefits, PTO, leave, tax elections, and compensation responding promptly and with discretion. Assist with new hire onboarding and orientation, specifically regarding payroll setup, benefits enrollment, and HRIS access. Process all HR-related invoices and ensure timely, accurate payment to benefits vendors and third-party administrators. Gather information and manage the initial submission of Workers' Compensation filings in a timely and thorough manner. Support special HR projects and initiatives as assigned by HR leadership or executive leadership. Qualifications Minimum of 5 years of payroll administration experience required, with demonstrated proficiency in full-cycle payroll processing for a multi-account or multi-entity organization. Extensive, hands-on experience with ADP payroll systems required ADP Workforce Now or equivalent ADP platform strongly preferred. Solid working knowledge of HRIS platforms required; experience with system administration, data integrity audits, and report generation preferred. Demonstrated knowledge of payroll tax laws, employment law, benefits regulations (ERISA, ACA, FMLA), and applicable federal and state compliance requirements. Experience administering comprehensive benefits programs including medical, dental, vision, 401(k), life insurance, disability, and leave programs. Experience coordinating HR events, open enrollment, or employee-facing programs preferred. Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint); advanced Excel skills for payroll auditing and reporting preferred. Bachelor's degree in Human Resources, Business Administration, Accounting, or a related field preferred; equivalent experience considered. SHRM-CP, SHRM-SCP, CPP (Certified Payroll Professional), or FPC (Fundamental Payroll Certification) preferred. Skills & Competencies ADP platform mastery deep, hands-on proficiency with ADP payroll processing, configuration, and reporting, with the ability to troubleshoot issues, navigate system updates, and maximize platform capability. HRIS fluency the ability to administer, audit, and optimize HRIS data with a strong understanding of system controls, data integrity, and reporting functions. Accuracy and attention to detail an unwavering commitment to getting the numbers right, every time, understanding that payroll errors directly impact employee trust and financial wellbeing. Confidentiality and discretion handles sensitive compensation, benefits, and personal employee data with the highest standards of professionalism and confidentiality at all times. Strong analytical and problem-solving skills with the ability to identify root causes of discrepancies, resolve complex payroll or benefits issues, and recommend process improvements. Effective communicator across all levels able to explain complex payroll and benefits topics clearly to employees and managers, and communicate compliance-related issues accurately to HR leadership and Finance. Highly organized and deadline-driven, with the ability to manage multiple payroll cycles, benefits deadlines, event logistics, and HR projects simultaneously without sacrificing quality or accuracy. Team orientation and service mindset approachable, responsive, and genuinely invested in providing a positive, informed experience for every employee who comes to HR with a payroll or benefits question. Compliance-oriented stays current on changes to payroll tax law, benefits regulations, and HRIS best practices, and proactively ensures Park Square Homes remains fully compliant at all times. Physical Requirements Prolonged periods of sitting at a desk and working on a computer for payroll processing, HRIS administration, and benefits management. Frequent use of a computer, keyboard, and standard office equipment with high accuracy and attention to detail required. Occasional movement throughout the office to support HR event coordination, employee onboarding, and benefits meetings. Must be able to lift up to 15 pounds as needed for HR event setup or materials management. Must maintain regular, reliable, and punctual attendance to support payroll processing cycles, benefits deadlines, and HR event commitments.