Practice Manager

Practice Manager - DHA - Valley Regional Hospital Claremont, New Hampshire, United States

About this position

Are you ready to join a staff of like-minded professionals that strive to provide compassionate, affordable, high-quality care in our community? At Valley Regional Hospital, patients are the center of our coordinated care system and right now we have an opening for a Practice Manager to join our team.

The primary responsibility of the Practice Manager is:

Operations & Workflow

• Oversee daily business operations, including scheduling, office management, and clinic flow.
• Oversee centralized call center operations.
• Ensure effective patient flow from checkin to clinical treatment.
• Ensure EMR systems function properly and capture accurate data.
• Monitor KPIs, clinical performance metrics, and workflow efficiency.

Financial Management

• Manage budgets, payroll, vendor relationships, and financial reporting.
• Oversee scheduling with clear understanding of payer policies.
• Provide input for budget preparation and cost control.

Staff Leadership

• Hire, train, supervise, and evaluate staff.
• Oversee recruitment, onboarding, appraisals, and disciplinary procedures.
• Promote staff development, engagement, and retention.
• Collaborate with other leaders to ensure optimal efficiency of practice functions.

Compliance & Risk Management

• Ensure compliance with HIPAA, OSHA, HRSA, and other regulations.
• Implement policies, audits, and administrative frameworks.
• Manage patient complaints, incidents, and riskrelated issues.

Patient Experience

• Resolve patient complaints and ensure high satisfaction.
• Support a patientcentered environment and smooth service delivery.

Ideal Candidate would have the following qualifications:

• 5–8 years of experience in medical office or practice management.
• Bachelor’s degree in healthcare administration, business, or related field preferred.
• Knowledge of healthcare regulations and payer requirements.
• Strong leadership, communication, and organizational skills.
• Familiarity with practice management software and EMR systems.
• Certifications such as Certified Medical Manager (CMM) are a plus.

Compensation

• Pay Range: $74,048/Yr. - $114,774.4/Yr. (Based on 40 hours per week, otherwise pro rata)
• FTE/Hours per pay period: 1.00 - 40 hrs/week

In addition to Dartmouth Health’s highly competitive total compensation package, Valley Regional employees gain access to an array of exceptional benefits—including an on-site fitness center, innovative wellness initiatives with reimbursement, and generous tuition reimbursement. These offerings are designed to support your personal growth, well-being, and career advancement, making Valley Regional an outstanding place to work.