Key Account Coordinator

Job Summary A Key Accounts Coordinator is responsible for managing and maintaining relationships with important clients, often referred to as "key accounts." These are typically high-value customers who contribute significantly to the company's revenue. Duties/Responsibilities Client Communication: Ensuring consistent and clear communication between the company and its key accounts. Account Management: Overseeing the day-to-day needs and issues of these accounts, ensuring they are satisfied, and their needs are met. Order and Inventory Management: Coordinating product orders, tracking deliveries, and managing inventory levels for key accounts. Problem Resolution: Addressing any concerns or issues that arise with key accounts, such as delays, product issues, or billing concerns. Reporting inventory as needed for key account team. Inventory Transfers Warehouse Zones Returns Creating sample Key Account orders. Delivery PO receiving Collaboration: Working with internal teams like sales, marketing, and logistics to ensure that the needs of key accounts are met efficiently. Required Skills/Abilities Strong attention to detail and a commitment to maintaining high-quality standards Excellent communication skills and the ability to work effectively in a team setting Ability to thrive in a fast-paced environment and adapt to changing priorities Strong leadership and team management abilities. Proficiency in ERP (Microsoft Dynamic BC, WMS systems) Excellent organizational and multitasking skills. Problem Solving skills Ability to work under pressure and meet deadlines. Education and Experience A bachelor’s degree is preferred in Business Management, or equivalent experience in a similar role for up to two years. Two years’ Proven experience as Key Account Coordinator or in a similar role. Proficiency in ERP, WMS systems Physical Requirements Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 20 pounds at times. Core Competencies Communication-Effective verbal and written communication to interact with colleagues, clients, and stakeholders. Organization-Ability to prioritize tasks, manage schedules, and maintain a structured work environment. Attention to Detail- Meticulous focus on accuracy and thoroughness in completing tasks. Time Management- Efficiently planning and managing one's workload to meet deadlines. Adaptability- Flexibility to adjust to changing priorities and situations. Problem-Solving- Identifying issues, analyzing options, and finding solutions. Technical Proficiency- Expertise in relevant software like Microsoft Office Suite, email systems, and project management tools. Customer Service- Providing excellent support and assistance to internal and external clients. Confidentiality- Maintaining privacy and discretion when handling sensitive information. Multitasking- Effectively managing multiple tasks simultaneously. Integrity - Job requires being honest and ethical. #J-18808-Ljbffr Odd Sox LLC