Property Manager

Property Manager – The Reserve NYC | East Harlem, New York Run one of East Harlem's most dynamic residential communities. The Reserve NYC is a premier Class A coliving and furnished apartment community — and we're looking for a Property Manager to own the asset end-to-end: financial performance, team leadership, and the resident experience that keeps the building full. Why This Role This is a true ownership seat. As Property Manager, you're accountable for the building's P&L, its people, and its reputation. You'll lead the on-site team, manage the operating budget, and act as the primary liaison to ownership — with real autonomy and the visibility that comes with running a flagship property. It's a strong opportunity for a property management professional ready to step into full asset-level responsibility. What You'll Own Own the property's financial performance: build and manage the annual operating budget, monitor income and expenses monthly, and explain variances to ownership. Lead the on-site team — Community Manager, leasing, and maintenance staff — including hiring, training, scheduling, and performance management. Set and approve collections strategy: review delinquency reports, approve payment plans and write-offs, and direct legal counsel on non-payment proceedings and evictions. Drive occupancy and revenue: set pricing and renewal strategy in coordination with leasing, approve concessions, and hold the team to leasing and renewal targets. Manage vendor relationships and contracts — bid, negotiate, and hold vendors accountable to scope, cost, and service standards. Oversee maintenance operations and capital projects, from preventive maintenance schedules through unit turns and building improvements. Ensure compliance with local housing law, building codes, insurance requirements, and inspection obligations; manage incidents and escalations. Review and approve invoices, payables, and purchase orders within approved authority. Serve as the escalation point for resident matters the on-site team can't resolve, and enforce community rules and lease terms consistently and fairly. Deliver monthly operating reports, occupancy and delinquency summaries, and ownership updates on schedule. What You Bring 5+ years of property management experience, including at least 2 years managing a team and owning a property budget. Demonstrated P&L ownership — budgeting, forecasting, variance analysis, and expense control. Strong leadership and interpersonal skills; you can develop a team and handle difficult conversations with professionalism and empathy. Working knowledge of New York residential tenancy law, including non-payment proceedings and evictions. Proficiency in property management software (Yardi, RealPage, AppFolio, or similar) and Microsoft Office Suite. Highly organized and detail-oriented with strong follow-through; comfortable working independently and reporting directly to ownership. Experience with coliving, furnished apartments, or flexible housing models is a plus; bilingual skills are a plus given our diverse resident community. Base salary: $95,000 – $120,000, commensurate with experience Performance bonus tied to property financial and occupancy targets Strong benefits package including health, dental, and vision Direct exposure to ownership and senior leadership, with a path toward multi‑property or regional responsibility Opportunity to grow within a dynamic and expanding property management company #J-18808-Ljbffr Visual Property Management