Veterinary Technician Supervisor - Wellesley-Natick Veterinary Hospital

PetVet Care Centers' Wellesley-Natick Veterinary Hospital is currently seeking a Veterinary Technician Supervisor to join their team! At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter. Because life is better with pets. We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a culture of care that supports our team members as much as the pets and clients we serve. With more than 420 locally led hospitals and over 11,000 team members nationwide , we offer: Local autonomy with national support Career mobility and development opportunities A collaborative, inclusive environment where your wellbeing comes first Position Overview A working supervisor who performs the duties of medical technical staff (e.g., technicians and assistants) as well as scheduling and supervising the staff of the assigned department. Expedites the care and efficiency of the department. In charge of patient care standards for the department. Must lead the team by example, demonstrating organizational skills, following company policies, and maintaining a professional attitude. Key Responsibilities Maintain processes for effective medical record keeping and billing Collect and process work charts Assist with entering in-patient charges and/or procedures performed in billing system Ensure invoices are sent monthly and as requested by clients and doctors Process payments and monthly statements Resolve escalated financial problems with clients, collecting delinquent accounts and "NSF" checks; determines when special financial agreements are appropriate Assist with monitoring and reporting on accounts receivable Prepare, print and mail invoice or statement copies for customers as requested Perform other duties as assigned Be dependable and punctual Qualifications (Required) Must have surgical skills and an experienced surgical technician. Must be a Licensed/Certified Veterinary Technician. Preferred Skills (Nice To Have) At least 1 year of previous supervisory experience. Schedule Monday through Friday from 8am-5pm. Full time employment required. Tuesdays and Thursdays required for surgeries (subject to change). Schedules will be posted 5-6 weeks in advance and are expected to remain consistent. What We Offer We care deeply about supporting our team members — professionally and personally. Benefits include: Medical, dental, and vision insurance Paid Parental Leave (birth, adoption, foster) 401(k) with discretionary contribution Team Member Pet Discounts Emotional wellbeing support — including Calm app access and 24/7 EAP CE stipends and career development resources Grant Circle — a relief fund for team members facing personal hardship Local hospital culture backed by national resources Equal Opportunity Employer PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices. #J-18808-Ljbffr PetVet Care Centers