Senior Test Analyst - OSS/BSS

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!

We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.

If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!

We are Optimum!

Job Summary

Optimum is a leading provider of Mobile, Broadband (DOCSIS, Fiber) and Video services in the United States for Business and Residential Customers. OSSBSS Development organization is responsible for the technology enablement and development of these technologies for our customers along with the tools used by our teams to support them. The OSS BSS Senior Test Analyst role will join us for the transformation journey of the underlying Billing & provisioning systems to improve customer experience, reduce customer friction and successful launches. The Senior Test Analyst will ensure processes and technologies are efficient, data-driven and aligned with the organization's strategic goals by fostering collaboration, data visibility, improving processes and focusing on overall product quality.

Responsibilities

• Partner with product owners, architects, and business stakeholders to understand OSS/BSS requirements.
• Translate business needs into clear functional and non-functional specifications.
• Conduct impact analysis of system changes across end-to-end processes
• Develop and maintain comprehensive test strategies, test plans, and test cases.
• Perform functional, regression, integration and Performance testing
• Apply automation frameworks to drive efficiency and repeatability in testing processes.
• Validate data integrity and process workflows across OSS/BSS systems (e.g., provisioning, billing, order management, CRM).
• Test planning and strategizing to understand cross synergies to map requirements / use cases to test case scenarios
• Maintain QA KPIs and be the SME for the team, conduct trainings on new products for the benefit of the team
• Implement and support automated testing tools and pipelines (CI/CD).
• Identify opportunities to reduce manual effort and accelerate system validation.
• Champion best practices for test-driven development (TDD) and behavior-driven development (BDD).
• Collaborate closely with development teams, QA lab, and cross-functional test teams to ensure smooth testing on releases / products
• Provide input into system stability initiatives and process re-engineering
• Lead the efforts on test and co-ordinate with product / business owners and QA manager for sign-off

Qualifications

• Bachelor's degree in computer science, engineering, information technology or related fields, or equivalent work experience
• Minimum 7-10 years of experience in OSS BSS testing, telecom and fixed line testing
• Minimum 2-4 years of experience in leading test teams and a proven track record
• Strong Telcom domain knowledge and good knowledge on Provisioning systems and OSS/BSS related to Telcom MSO
• Strong background in quality assurance or testing and validation processes, test planning, test strategizing
• Strong experience conducting functional testing, regression testing, user portal testing and mobility testing
• Experience with broadband technologies such as DOCSIS and FTTH and their network architectures
• Strong Experience with test delivery tools like Jira, HP ALM and Confluence or any equivalent tools
• Strong SQL Query knowledge for Database record retrieval and working knowledge of REST APIs/Soap UI/POSTMAN
• Proven testing tools knowledge for JIRA, Confluence, HP ALM
• Experience in agile/scrum & waterfall methodology of SDLC
• Experience working with product and business teams to plan and conduct demos of new products and features that are being built and tested as part of every release - where applicable
• Knowledge of scripting or automation tools preferred
• Familiarity with AI Tools and AI First mindset

At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.

If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.

All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.

We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.

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Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is$92,534.00-$152,021.00/ year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.