Patient Financial Services Reimbursement Specialist I

Job Posting

Position at Northwell Health Northwell is the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State's largest private employer with over 104,000 employees — including members of Northwell Health Physician Partners — who are working to change health care for the better.

Summary:

Maintains accurate and timely claim submission for designated groups of accounts by payer. Insures that all claims are compliant with State and Federal billing regulations and contractual obligations. Collects cash from third party payers and patients. Expedites inquires by mail or phone as related to the designated group of accounts. Insures accurate and timely application of cash received. Processes statements to insure an effective billing system.

Responsibilities:

1. Accurate, timely and compliant claim submission.

2. Confirmation of electronic and hard-copy billing of any delinquent claims. Rebilling & follow-up of all delinquent claims.

3. Responds to all patient and payer inquiries, denials, correspondence & telephone inquires.

4. Maintains all reports (contract management) files and records as needed; i.e., medical records, referrals, pre-certification letters etc.

5. Advises other areas of updated insurance information and claim denials; i.e., registration.

6. Follows through with education of rules and regulations in the managed care system, as well as, State & Federal guidelines.

7. Adjusts account balances to specific account needs; i.e., capitated labs.

8. Maintains Contract Management reporting (i.e., payment errors, carve out billings) and updates any information as needed or requested by supervisor.

9. Applies cash received to appropriate accounts. Refunds all overpayments as necessary.

10. Maintains departmental policies and procedures.

11. Adheres to all policies and procedures related to compliance with all federal & state billing & collection regulations & third party contractual obligations.

12. Fulfills all compliance responsibilities related to the position.

Other Information:

Required: HSD or equivalent. Data entry. Customer service experience required.

Minimum Experience: six months.

Desired: Experience in billing and collections or Medical Office/Healthcare experience preferred.