Senior Associate, ServiceNow - ITSM

The KPMG Advisory practice is at the forefront of transformation, offering excellent opportunities for individuals to advance their careers and expertise with KPMG. Looking ahead, we anticipate continued evolution and success within the practice, fostering both personal and professional development, thereby creating new pathways for growth. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility, and leading market tools, we help our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.

KPMG is currently seeking a Senior Associate, ServiceNow for our Consulting practice.

Responsibilities:

• Lead development and implementation of ServiceNow solutions including configuration and workflow design and implementation
• Run the design of ServiceNow foundation set-up, applications and integration specifications
• Support clients in adopting ServiceNow governance, Software Development Life Cycle (SDLC), migration and testing best practices
• Prepare client facing and internal deliverables that are technology related
• Manage and facilitate development of client deliverables, executive summary read-outs and detail fact-based analyses as well as collaborate with diverse onshore/offshore teammates on the SDLC development process and agile methodologies
• Lead presentations of key solution design, technology architecture concepts and demonstrations to client stakeholders as well as working as part of a team to implement solutions in an Agile-SCRUM framework by writing epics and user stories

Qualifications:

• Minimum three years of recent experience with ServiceNow or other Case Management, Knowledge Management Applications
• Bachelors degree in Computer Science, Computer Engineering or related technical field from an accredited college/university or equivalent work experience
• Full life cycle Service delivery implementation experience with large complex client delivery
• Strong understanding of ServiceNow functions, processes and best practices
• Experience with web technologies (XML, HTML, JavaScript, and Web Services) and working in a SaaS environment
• Excellent communication skills, both written and verbal
• Ability to travel as needed
• Must be authorized to work in the U.S without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H1B1, F-1, J-1, OPT, CPT or any employment-based visa)

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KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.