Case Management & Compliance Coordinator

Case Management and Compliance Coordinator Department: Title IX Job # 559155 Close Date: July 20, 2026 Position Summary Under the general supervision of the Title IX Coordinator, the Case Management & Compliance Coordinator oversees all case and project management functions in the Title IX & DHR Prevention Office and provides administrative support to the office and staff. Major duties include maintaining case files documenting reports and investigations under the CSU Nondiscrimination Policy; drafting and sending correspondence related to active cases; performing student intake meetings; planning and participating in Title IX & DHR prevention education and outreach events; and data collection, analysis, and submission of information for CSU and external review, audit, and annual reporting requirements. Key Responsibilities Case Management – 30% Creates and maintains case files related to reports and investigations of prohibited behavior under the Nondiscrimination Policy. Oversees and administers the case management system (Case IQ) for all Title IX and DHR cases. Tracks and documents (in Case IQ) case milestone events. Creates and issues Supportive Measures correspondence. Initial Intake and Case Referral – 20% Refers non-Title IX / DHR cases to appropriate agency (HR, Faculty Affairs, CARE, OCC, Ombuds). Tracks and documents case milestone events for referred cases. When Title IX / DHR Office staff are not available, conduct initial intake meeting with students and third-party reporters as needed (walk-ins and some by appointment). Maintains effective, collaborative working relationship with peer case managers. Compliance and Reporting – 15% Coordinates collection of campus data on reported incidents of prohibited behavior and case resolution under CSU policy for Chancellor’s Office and other external reporting requirements. Maintains records of the Title IX & DHR Prevention Office’s prevention education and outreach training (documenting events and archiving training materials). Coordinates and oversees annual Title IX / DHR online training for students. Provides detailed analysis, monitoring, forecasting, and recommendations for compliance measures under the leadership of the Title IX Coordinator. Policy Analysis and Campus Engagement – 10% Remains current on relevant institutional, state and federal policies and reports and provides recommendations to Title IX Office staff based on this knowledge. Oversees office publications and media, including brochures, website content, and social media programming. Serves on the campus Sexual Assault Prevention Committee (SAPC), planning for and attending regular meetings and providing appropriate consulting and training. Project Management and Coordination – 10% Assists in program planning, development, and implementation by assigning, monitoring, and tracking assignments, projects, and overall compliance indicators. Provides ongoing analysis on the status of all investigations and major projects that fall within the scope of the office. Plans and coordinates outreach events with the Title IX Coordinator, Title IX Investigators, and other key faculty and administrators across campus. Plans and coordinates special projects independently and is responsible for implementation from beginning through evaluation. Administrative Support – 10% Provides administrative support to Title IX/DHR staff, including coordinating all internal and recurring meetings. Maintains ProCard and prepares and submits all Accounts Payable and Procurement transactions for the office. Maintains and regularly updates office procedure manuals, internal documents, forms, and external-facing materials to ensure accuracy, consistency, and alignment with organizational standards. Assists with development and coordination of the campus Clery Act Compliance program. Establishes and maintains effective working relationships with the campus, community, and consultant entities. Additional Duties – 5% Knowledge, Skills, and Abilities Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the Title IX and DHR Prevention program. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Ability to organize and plan work and projects including handling multiple priorities. Ability to make independent decisions and exercise sound judgment. Ability to compile, write, and present reports related to Title IX and DHR Prevention. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Ability to empathize with and appropriately respond to students, faculty, and staff under stress or a significant emotional burden. Thorough knowledge of English grammar, spelling, and punctuation, and the ability to clearly communicate orally and in writing. Ability to use and quickly learn new office support technology systems and software packages. Ability to effectively communicate with a diverse population. Ability to provide day-to-day administration of a program or perform administrative and technical duties in support of an organizational unit. Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor’s degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Preferred Qualifications Directly relatable work experience involving Title IX and/or DHR Prevention programs. Experience using the Case IQ case management system. Five years of increasingly responsible administrative support experience, preferably in an educational setting. Experience organizing and managing events. Equal Employment Opportunity Statement All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal Poly Humboldt provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly Humboldt complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209, and other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. Cal Poly Humboldt is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At Cal Poly Humboldt, excellence is built on merit, talent, accessibility, and equal opportunity for all. Mandated Reporting This position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Education Code 89521 Requirements Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct. #J-18808-Ljbffr California State Polytechnic University, Humboldt