Desktop Support Technician
Insight Global
Experience Requirements: 1-3 years of basic troubleshooting experience Experience with following documented process Experience working with end users (communication) Exposure to SCCM Exposure to IOS or Android (phone/tablet) support Nice to Have Skills & Experience: SharePoint OneDrive MS Teams SCCM from a high level -- all of the software packages come through this Remote support tools -- UltraVMC -- SCCM Viewer -- MS Teams for screensharing Job Description: Consultant needs some asset management experience and basic foundation for IT troubleshooting. Consultant will need to communicate with end users well and follow process and procedures for all IT support. There are 110 sites connected to the (client) network. 75% of the offices -- have end users in them that need support so having remote support experience is key. This position will be 12+ Months + Long Term extensions. #J-18808-Ljbffr
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