Software Quality Assurance Analyst and Tester

Software Quality Assurance Analyst and Tester Location: San Jose, California At Banking Soft Solutions (BSS) LLC, our mission is to launch a new Cryptocurrency exchange called ‘Marai-X’. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. Our team is dedicated to eliminating customer pain points, resolving the current challenges of existing Cryptocurrency exchanges such as weaker protection against hackers, making users keep assets on the exchanges, and high transaction fees. To achieve our mission, we’re seeking a very specific candidate. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high-caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. As a Software Quality Assurance Analyst and Tester, you will serve as a subject matter expert, quality officer, and process engineer for specific modules in the cryptocurrency exchange. Aligned with our mission to deliver outstanding support, you will work closely with software programmers to ensure compliance with audit requirements, generate actionable insights, and share key findings with stakeholders. You will lead quality programs aiming to enhance metrics for your assigned modules, ensuring high testing standards that QA professionals are catalysts for improvement and innovation, not just auditors. Please note that this role is expected to report onsite at our corporate office in San Jose, CA. Your Role and Responsibilities: Lead QA automation and build efficient automated test cases for regression testing across all modules of Marai-X. Perform requirement analysis, design test scenarios, and develop test cases for key modules. Identify regression candidates, conduct feasibility analysis, and develop tests using Tosca Automation Tool. Create independent UI/DB Templates in Tosca as the base framework for multiple interfaces. Collaborate with functional teams to convert requirements into automated test cases. Present automated frameworks to leadership, UAT, and other departments for POC reviews. Build POCs for BSS Cyber Products and conduct peer reviews of completed test cases. Train functional teams on automated test cases to support in-sprint development. Identify testing gaps, ensure defect capture, and manage fix versions to production. Provide technical support for developing application-specific tests (smoke/regression/in-sprint). Utilize Tosca, Oracle, AXIOM, Informatica, Autosys, and Litmus for QA processes. Familiarity with Unix Shell Scripting, Selenium, and Python basics. Create hybrid automation frameworks using Java, Selenium WebDriver, TestNG, Apache POI, Maven. Analyze user stories and log bugs through JIRA. Manage WebDriver for UI automation and use JIRA for planning and task management. Execute end-to-end testing ensuring accurate dataflow across interfaces. Qualifications: Education: 4-year bachelor's degree in a relevant field or 3 years of work experience. 3+ years of experience in quality management in customer service or technology operations. Mission-driven: Passionate about customer experience and aligned with BSS’s mission. Problem solver: Skilled in trend and data analysis to derive QA insights. Expert calibrator: Excellent at resolving conflicts and aligning perspectives. Project management: Strong skills in managing quality-focused projects. Reporting management: Proficiency in dashboards, documentation, and presentations (Google Docs, Sheets, Slides). Stakeholder management: Effective communicator with strong interpersonal skills. Time management: Highly organized, capable of managing multiple priorities. Nice to Haves: Prior supervisory or team leadership experience. Background in customer support or account management. Basic understanding of cryptocurrency technologies. COPC or Lean Six Sigma Yellow/Green Belt certification. Familiarity with change management frameworks. Experience in Tosca, Oracle, and related tools. Familiarity with scripting and automation tools (Unix, Selenium, Python). #J-18808-Ljbffr Banking Soft Solutions LLC