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NATIONAL ACCOUNT MANAGER

Cacique Foods, LLC.

National Account Manager

The National Account Manager (NAM) is responsible for developing and managing strategic relationships with key national retail and/or food service accounts. This role drives revenue growth, profitability, and market share for the company's food products across large-scale customers (e.g., grocery chains, club stores, mass retailers, distributors). The NAM serves as the primary point of contact for assigned customers and collaborates cross-functionally to execute sales strategies, promotions, and category initiatives.

Location: Austin, TX or San Antonio, TX

Key Responsibilities:
  • Own and manage relationships with national retail or foodservice accounts
  • Serve as the main liaison between the customer and internal stakeholders (marketing, supply chain, finance)
  • Build long-term strategic partnerships and elevate customer engagement at multiple levels
  • Develop and execute annual account business plans aligned with company growth objectives
  • Drive distribution, pricing, shelving, and promotional strategies
  • Achieve or exceed revenue, volume, and margin targets
  • Lead Joint Business Planning (JBP) with key accounts
  • Own account-level P&L, including trade spend and profitability
  • Manage forecasts, demand planning, and inventory coordination
  • Analyze sales performance and adjust strategies accordingly
  • Leverage syndicated data (Circana, Nielsen, SPINS) to identify trends and opportunities
  • Provide category insights to customers to support assortment and merchandising decisions
  • Monitor competitive activity and market dynamics
  • Partner with marketing on promotions, product launches, and brand strategy
  • Work with supply chain to ensure product availability and service levels
  • Collaborate with finance on pricing, trade spend optimization, and ROI analysis
  • Negotiate contracts, pricing, and promotional agreements
  • Ensure execution of in-store programs and merchandising initiatives
  • Support new item setups, SKU optimization, and assortment reviews
Qualifications & Education:
  • Bachelor's degree in Business, Marketing, or related field
  • Minimum seven years of sales/account management experience in the CPG or food industry
  • Experience with private label or branded food products
  • Omnichannel (eCommerce, club, grocery, mass) experience
  • Prior experience with category management or shopper insights
  • Proven success managing large national accounts
  • Experience working with retailers, distributors, or foodservice operators
  • Revenue and volume growth
  • Gross margin and trade spend efficiency
  • Distribution gains and shelf placement
  • Forecast accuracy
  • Customer satisfaction and retention
Vacancy posted 3 days ago
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