Medical Record Review Associate

Medical Record Review Associate

This is a remote position. Paradigm is seeking a Medical Record Review Associate to support clinical review activities. This position assists with reviewing medical records, interpreting clinical documentation, and maintaining workflow accuracy. The ideal candidate has a clinical background (LPN, RN, or similar), strong attention to detail, and comfort working with digital tools in a remote environment. Type: 6+ month contract Location: Remote, USA in approved states. Equipment: Work from your device. Benefits: Paradigm offers medical, dental, vision, life, 401K, PTO, and sick days. Assignment lengths are estimated based on the expected load or scope of work. There is a possibility that the work may last longer or finish sooner than anticipated.

As a Medical Record Review Associate you will:

• Ensuring excellent customer service internally and/or externally.
• Generates required program reports or documentation accurately and on time.
• Actively participates in the development of departmental procedures and process documentation.
• Uses subject matter expertise in everyday tasks to meet the team's objectives, make recommendations based on the interpretation/synthesis of data, and assess team needs to determine action.
• Proactively identifies opportunities for process improvement.
• Assists in the planning and/or execution of special projects.
• Ensures the protection of sensitive information.
• Resolves technical and subject matter issues.
• Collaborating with others to identify and resolve issues or process improvements.
• Acts as a liaison within the group and throughout the organization to meet client needs and coordinate service delivery.
• Adhering to standard operating procedures (SOP's).
• Assisting with the creation, documentation, and implementation of departmental procedures.
• Participating in meetings and being a dependable resource on assigned projects.
• Assists management with escalations when applicable.
• Assists with training. Effectively escalates issues and acts as first point of escalation for Associate I.

Requirements Our client is looking for the following skills and experience: Bachelor's Degree in relevant field or 1-3 years equivalent work experience. 3 plus years of experience working in specialized area related to this role. Demonstrates outstanding internal and external client service skills. Excellent written and verbal communication skills. Effective problem-solving ability. Able to adapt to the constantly changing environment. Accustomed to successfully meeting critical deadlines. Must be able to work both independently and as part of a team. Must be proficient in Microsoft Office Suite.

Paradigm Information Services does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.